Director of Operations

2 weeks ago


Goodyear, United States Mountain Park Health Center Full time

Responsible for the smooth and efficient day-to-day operation of MPHCs clinical facilities.

Essential Functions:

  • Supervises, coordinates and evaluates all managerial staff. Interacts professionally and as a team player with all levels of staff, physicians, patients and public.
  • Conducts meetings with staff.
  • Ensures provider appointment schedules are according to Mountain Park Health Center guidelines.
  • Leads operational initiatives.
  • Ensures that staff provide excellent customer service.
  • Ensures patient complaints are addressed and resolved.
  • Develops, implements, and maintains policies and procedures that guide and support the provision of care.
  • Ensures there is an adequate staffing model in collaboration with HR.
  • Determines the qualification and competence of support staff who are not licensed independent practitioners.
  • Responsible for space planning and resource allocations.
  • Takes part in budget preparation and strategic planning.
  • Adheres to budgets approved by the Board of Directors.
  • Demonstrates the ability to function within Mountain Park Health Centers philosophy and its mission, fostering a relationship of respect and dignity among and between Mountain Park Health Center, management and staff.
  • Maintains appropriate levels of supplies.
  • Performs other duties as assigned.
  • Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner.

QUALIFICATIONS

Minimum Qualifications:

  • Masters degree and/or RN Degree
  • 7 years of management experience in a healthcare environment OR bachelors degree with at least 10 years of management experience in a healthcare environment.
PDN-9b6ad2cd-b4e3-4d8e-a8a0-ad45312cba89

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