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Behavioral Health Intake and Admissions Specialist
2 months ago
Department:LifeMarks - Youth & Family Trauma Center
Job Status:Full Time
Reports To:Director of Admissions and Compliance
Position Supervises: N/A
Work Schedule:Primarily day hours, evening work may be required. Flexibility in scheduling.
POSITION SUMMARY
Provide a warm and welcoming admission and intake experience for new and potential participants. Complete initial screenings and assessments and assist participants in overcoming barriers to accessing treatment.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS STATEMENT(S)
Primary Duties
- Answer phone and email inquiries about enrollment in trauma grant services.
- Provide initial engagement of potential participants to ensure referrals are appropriate for the program.
- Complete required screenings and assessments and accurately record data for grant-reporting requirements.
- Welcome new participants to the program and educate participants about the services offered.
- Work with new participants to identify barriers to accessing treatment.
- Provide care management to reduce barriers and increase retention in services.
- Assist participants in scheduling appointments.
- Maintain a working relationship and knowledge of available community resources.
SKILLS & ABILITIES
Education & Experience: Bachelor's degree in social work, social services or other human services related field. A minimum of two years of experience or an equivalent combination of education and experience. Excellent interpersonal skills and coordinative abilities required.
Skills:
- Excellent oral and written communication skills.
- Organized and detail oriented.
- Knowledge of Excel.
Certifications & Licenses: None
PHYSICAL DEMANDS
A. Ability to stand, walk, sit, manually manipulate, reach outward and above shoulders, speak, climb, crawl, squat, kneel, and bend on a daily basis.
B. Capability to lift, carry, push or pull up to 25lbs on a daily basis.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
