Hospitality Associate

2 months ago

Pittsburgh, United States SMS Holdings Full time
Job Description

Job Summary:Provides a high level of visibility at the street level to carry out a wide variety of tasks to improve the overall appearance of the service district they are assigned to.

Essential Functions:

Manual Litter Collection:circulate through assigned work zone with a rolling can containing supplies and tools to complete the following tasks:

  • Remove litter, cigarette butts and other debris on sidewalks, street gutter, and alley so Remove graffiti and posters from light posts, trash cans, news boxes and other public infrastructure
  • Pull isolated weed, damp wipe and straighten horizontal surfaces, such as trash can lids, news boxes and other infrastructure.
Observe and Report:while on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.

Hospitality and Customer Service: While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.

Reporting:must be able to provide written reports of broken infrastructure, graffiti on private property, and provide a basic daily report of accomplishments and tasks completed.

We are proud to offer the following benefits:
  • Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
  • Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
  • Other: 401K Retirement Savings Plan


Requirements

PROFESSIONALISM - Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism. That means that you will be professional and kind. Do not speak with profane language, slang, or in a disgruntled manor. We are providing hospitality to visitors. We will be giving directions and should be patient.

ABILITIES -

Must have the physical capacity to walk or traverse continuously during an eight hour shift, with normal breaks (two fifteen minutes, and one thirty minute meal break). Continuous walking. All together about 5 miles per day.

Must be able to work outdoors in all conditions with provided inclement weather gear. Speak, read and write the English language.

Must have experience with using a smart phone or tablet technology.

"Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees."

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