Current jobs related to Retail Customer Service Associate - Miami Beach - FedEx

  • Retail Sales Associate

    3 days ago

    Miami, Florida, United States Veterans Canteen Service Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Veterans Canteen Service. As a Retail Sales Associate, you will be responsible for providing exceptional customer service to our valued customers, including Veterans and their families. You will work in a fast-paced environment, handling cash...

  • Retail Customer Service Associate

    4 days ago

    Miami, United States FedEx Full time

    FedEx - JobID: PDX_FEC_BD963E7D-66A0-4DC9-8788-126EE4C223E7_243437 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Customer Service Representative

    2 weeks ago

    Miami Beach, Florida, United States FedEx Full time

    FedEx Retail Customer Service AssociateAs a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences in a fast-paced retail environment.Key Responsibilities:Provide consultative services to customers, understanding their individualized needs and preferences.Assist in the training of store team...

  • Retail Customer Service Associate

    5 months ago

    Virginia Beach, United States REI Virginia Beach Full time

    WE ARE HIRING A SPIRITED RETAIL CUSTOMER SERVICE ASSOCIATE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as a Retail Customer Service Associate. We are looking for candidates who not only bring excitement and energy to their role, but to...

  • Retail Sales Associate

    2 months ago

    Miami, United States Alternative Retail Full time

    Alter Native Retail, one of the fastest-growing names in the world of Holistic Wellness & CBD, is seeking a CBD Sales Representative to join our team in our 2 Wynwood locations. As a sales associate, you will; welcome customers to our stores, assist and educate them about our range of products, resolve questions, and curate selections to meet their needs....

  • Customer Service Associate

    5 months ago

    Hallandale Beach, United States Winn-Dixie Retail Stores Full time

    Overview: Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Customer Service Associate Location: Retail Grocery Location ...

  • Retail Customer Service Associate

    4 weeks ago

    Virginia Beach, United States FedEx Full time

    FedEx - JobID: PDX_FEC_FD5741F4-77C0-43F4-AF59-B73E41EFFB4C_240492 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Customer Service Associate

    4 weeks ago

    Virginia Beach, United States FedEx Full time

    FedEx - JobID: PDX_FEC_6661CB48-8C31-41AB-A0FD-DCBCC332220A_240951 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Customer Service Associate

    2 weeks ago

    Jacksonville Beach, United States FedEx Full time

    FedEx - JobID: PDX_FEC_5217EFD8-E0F2-4629-BBD1-BE2EA24787B6_240076 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Customer Service Associate

    2 weeks ago

    Newport Beach, United States FedEx Full time

    FedEx - JobID: PDX_FEC_DA8877B9-6809-49DA-BA6C-F0985552ECEA_239862 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Customer Service Associate

    3 days ago

    Miami Beach, Florida, United States Marshalls Full time

    Customer Service Associate RoleAt Marshalls, we're looking for a Customer Service Associate to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences. Your primary focus will be on role modeling established customer experience practices, supporting a positive store culture, and accurately...

  • Customer Service Associate

    1 month ago

    North Miami Beach, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 3805 NE 163RD ST [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Retail Sales Associate

    2 weeks ago

    Miami, United States Veterans Canteen Service Full time

    Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Veterans Canteen Service. As a key member of our retail team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide excellent customer service and...

  • Retail Customer Service Associate

    2 weeks ago

    Fort Walton Beach, United States FedEx Full time

    FedEx - JobID: PDX_FEC_10D10B13-1D75-4778-8CE0-AC093983EFC3_240368 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Sales Associate

    1 month ago

    Miami, United States Veterans Canteen Service - VCS Full time

    Join Our Team at Veterans Canteen Service - VCSWe are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Associates. As a Retail Sales Associate, you will be responsible for providing exceptional service to our customers in our cafes and retail markets.Key Responsibilities:Provide excellent customer service and ensure...

  • Retail Sales Associate

    2 weeks ago

    Miami, United States Veterans Canteen Service Full time

    Join the Veterans Canteen Service TeamWe are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Associates. As a key member of our team, you will provide exceptional service to our customers, ensuring a positive experience in our cafes and retail markets.About the RoleThis is a full-time or part-time opportunity to...

  • Retail Customer Service Representative

    2 weeks ago

    Miami, United States FedEx Full time

    FedEx Retail Customer Service AssociateWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Assist customers with their inquiries and resolve...

  • Customer Service Associate

    2 weeks ago

    Miami, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 6770 BIRD ROAD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address customer...

  • Customer Service Associate

    4 weeks ago

    Miami, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 14900 NW 7TH AVE [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Lead Retail Customer Service Associate

    3 days ago

    Myrtle Beach, United States FedEx Full time

    FedEx - JobID: PDX_FEC_7D1D4170-9D72-45A9-A1B9-56C8CE5036BC_240441 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

Retail Customer Service Associate

2 months ago

Miami Beach, United States FedEx Full time

POSITION SUMMARY:

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

 People

  • Follows instructions of supervisors and assists other team members in performing store functions
  • Assists in the training of store team members

Service

  • Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
  • Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
  • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Takes complex customer orders using order systems and provides accurate pricing information
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
  • Maintains a safe, clean and orderly retail Store

Profit

  • Ensures confidentiality of customer data and careful handling of documents, media, and packages
  • Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
  • Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
  • Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
  • Takes preemptive action to prevent errors and waste
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

  • Performs multiple tasks at the same time
  • Looks for opportunities to improve knowledge and skills within the retail Store
  • Able to operate with minimal supervision
  • Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
  • All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • High school diploma or equivalent education
  • 6+ months of specialized experience
  • Excellent verbal and written communication skills
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

  • High school diploma or equivalent education
  • 6+ months of specialized experience
  • Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

  • Suggests areas for improvement in internal processes along with possible solutions.
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email

HR.Recruiting@fedex.com .

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click

here to learn about Philadelphias fair chance hiring law.

For more information, click

here .