Online Admissions Specialist

TITLE: KYSU Online Admissions Specialist

DEPARTMENT: Office of Admissions

REPORTS TO: Director of Admissions

EFFECTIVE DATE: TBD

EMPLOYMENT STATUS: Full-Time EMPLOYMENT CLASSIFICATION: Exempt

PRINCIPAL PURPOSE OF JOB:

The KYSU Online Admissions Specialist is responsible for the marketing, advising, and admitting efforts for online University programs. Services include enrollment services, new student recruitment, community outreach, public information, and promotional events.

The KYSU Online Admissions Specialist will work collaboratively with other enrollment management functions, including financial aid, registrar, bursar, and student affairs units. Under the guidance of the Director, the Specialist will work with colleagues to deliver successful online enrollment outcomes for the University.

SCOPE OF RESPONSIBILITY:

The KYSU Online Admissions Specialist collaborates with University-wide leadership to promote, recruit, assess, enroll and orient diverse student populations.

ESSENTIAL JOB FUNCTIONS:
Recruit and respond to prospective KYSU Online students in a timely manner, using a variety of outreach tools and techniques including phone, text, and email, and ensure prospective students are qualified and interested to enter a program of study.
Coordinate and conduct campus tours for KYSU Online prospective students and new students and transfer orientation.
Conduct student appointments to provide program and other relevant University information to prospective students.
Advise prospective students on admissions, degree options, and requirements, including the transfer of academic credits, and financial obligations.
Ensure new students are oriented to college policies and procedures prior to enrollment.
Conduct follow-up activities for proper advising of undergraduate students throughout the application process.
Collaborate with the Concierge Student Support Advisor and provide a warm handoff when it is time for the student to enroll in courses.
Participate in prospective online student engagement activities (e.g. information sessions and/or education fairs)
Effectively utilize University CRM software and defined enrollment processes.
Exhibit effective management of assigned student base.
Display competency in report and data management of student database to achieve goals.
Serve on University and external committees as assigned.

OTHER DUTIES: Performs other job-related duties as required.

QUALIFICATIONS:
Bachelor's Degree in higher education or related field.
One to three years of experience in enrollment management or related field.
Experience in proven admission practices.

The preferred candidate will possess the following additional qualifications:
Experience with Banner, Parchment, and CRM Systems

KNOWLEDGE, SKILLS, and ABILITIES:
Strong interpersonal skills to develop credibility and trust with a wide range of constituent groups and be a successful resource to the KSU community
Excellent oral and written communication and public speaking skills
Knowledge of comprehensive student databases, CRM systems, and information systems
Ability to work autonomously, take initiative, use sound judgment, and make ethical decisions
Ability to work collaboratively with others
Demonstrated competency in equity, diversity, and inclusion.
Technologically savvy and experienced in utilizing electronic admissions applications.

SUPERVISOR RESPONSIBILITIES: This position does not have supervisor responsibilities.

PHYSICAL REQUIREMENTS:
Work is normally performed in a typical interior/office work environment.
No or very limited physical effort is required.
No or very limited exposure to physical risk.

Internal Candidates are Encouraged to Apply

Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over sponsorship of an employment visa

KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer

The functions, qualifications, knowledge/skills, and physical requirements listed in this represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.
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