Tibco Support

2 weeks ago

Berkeley Heights, United States Syntricate Technologies Full time
Must-Have

1. Tibco BW CE, Tibco BW6

2. Azure DevOps

3. API Management

Provide L3 Support
  • Incident Management P1 P2
  • Managing Tibco as a platform doing upgrades
  • Create new flow setups in different environments DEV,QA and PROD
  • Upgrade of Tibco to higher version
  • Deployment hotfixes from vendor
  • Implement security model, backup and failover/recovery operations for Tibco platform
  • Configuring connectors
  • Patch installation and pre and post checks after patch installation
  • Experience with Monitoring and Performance tuning tools
  • Manage the DEV/QA/PROD environments with high availability.
  • Manage the deployments in all the environments DEV/QA and Prod
  • Re-produce the anomaly in the integration / Quality environment,
  • In case of erroneous escalation by the L2 support, complete the associated support documentation to prevent it from happening again,
  • Qualify the incident and, if necessary, re-classify it as a request for evolution and log it in the Integration Platform evolution backlog
  • Salary Range: 100000 USD to 130000 USD

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