Customer Service Rep

3 months ago


Macon, United States Blue Bird Full time

** Customer Service Rep - Ford Support**

**Job Category****:** Field Service **Requisition Number****:** CUSTO01360 Showing 1 location **Job Details**

**Description**

**ESSENTIAL FUNCTIONS:**

- Complete Ford Lincoln Protect prior approvals on behalf of Blue Bird dealers & authorized Independent Repair Facilities (IRF).

- Provide Ford Lincoln Protect prior approval support for Ford dealers.

- Provide Ford warranty claim processing support for Blue Bird dealers, Ford dealers and IRFs.

- Perform & provide Ford warranty data analysis for Blue Bird management review.

- Support requests for Ford prior approval & warranty systems training.

- Provide Ford website access & functionality support.

**KNOWLEDGE, SKILL AND ABILITIES:**

- In-depth Ford prior approval & warranty claim knowledge.

- Proficient in Microsoft Office tools with advanced Excel abilities.

- Excellent communication and customer relation skills.

- Detail oriented with a high degree of accuracy.

- Proven track record of working independently, following-through and solving problems quickly.

- Availability for travel depending on customer needs.

**EDUCATION AND/OR TRAINING:**

- 5+ years of Ford customer service division and/or dealership experience with focus on Ford warranty systems specialties.

- 2+ years of experience using Microsoft Office suite with advanced Excel training/certification.

****The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.***

***EOE/AA/Disabled/Veterans***

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Required**

**2 years:** Two+ years of experience using Microsoft Office suite with advanced Excel training/certification.

**5 years:** Five+ years of Ford customer service division and/or dealership experience with focus on Ford warranty systems specialties.

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


  • Customer Service Rep

    3 months ago


    Macon, United States Domino's Pizza Full time

    At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not...


  • Macon, United States Atrium Health Full time

    Ensures positive customer relations by responding to the needs of patients families, visitors, and other guests. Enforces compliance with mandated guidelines to secure order and control, ensuring the safety of families and visitors. Serves as commun Customer Service, Service, Retail, Healthcare, Patient, Customer


  • Macon, United States Atrium Health Full time

    Ensures positive customer relations by responding to the needs of patients families, visitors, and other guests. Enforces compliance with mandated guidelines to secure order and control, ensuring the safety of families and visitors. Serves as commun Customer Service, Night, Service, Retail, Healthcare, Patient


  • Macon, United States Atrium Health Full time

    Overview Job Summary: Ensures positive customer relations by responding to the needs of patients' families, visitors, and other guests. Enforces compliance with mandated guidelines to secure order and control, ensuring the safety of families and visitors. Serves as communication link between families and/or visitors, patient representatives, and the nursing...


  • Macon, Georgia, United States Circle K Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store...

  • Customer Service Lead

    3 weeks ago


    Macon, Georgia, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous customer...


  • Macon, Mississippi, United States BankFirst Financial Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BankFirst Financial Services. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Interview prospective customers to obtain information...


  • Macon, Missouri, United States Neimann Foods Full time

    As a Customer Service Representative at Neimann Foods, you will be responsible for providing excellent customer service, ensuring positive customer relations and satisfaction. You will also assist with stocking supplies, processing customer orders, and performing other services handled at the register. Key responsibilities include:Providing exceptional...


  • Macon, Georgia, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our valued customers. Your primary goal will be to create a positive shopping experience by greeting customers, assisting them with selecting merchandise, and answering any questions they may have about...


  • Macon, Georgia, United States Georgia Auto Pawn Full time

    Customer Service Associateat Georgia Auto Pawn, Inc Macon, GAJob Summary:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Georgia Auto Pawn, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and...


  • Macon, Mississippi, United States Family Dollar Full time

    Customer Service Representative at Family DollarAs a valued member of our team, you will be responsible for providing exceptional service to customers. This includes greeting customers, assisting them with the selection of merchandise, and completing cash register transactions. You will also be expected to answer questions regarding the store and its...


  • Macon, Missouri, United States Neimann Foods Full time

    Job SummaryAs a Customer Service Representative at Neimann Foods, you will be responsible for providing excellent customer service, ensuring positive customer relations and satisfaction. This role involves assisting with the stocking of supplies, deliveries, and back stock, including building and filling displays. You will also perform product scanning and...


  • Macon, Georgia, United States Brookfield Properties Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Brookfield Properties. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesProvide daily communication...


  • Macon, Mississippi, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a valued member of the Family Dollar team, you will play a key role in providing exceptional customer service to our customers. Your primary responsibility will be to greet customers, assist them with selecting merchandise, and complete cash register transactions accurately and efficiently.Key...


  • Macon, Georgia, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Macon, Georgia, United States Dairy Queen Olathe Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team at Dairy Queen Olathe as a Customer Service Representative.Key ResponsibilitiesProvide exceptional customer service by greeting customers warmly and making them feel at home.Respond to customer inquiries and concerns in a friendly and professional manner.Assist...


  • Macon, Georgia, United States Corporate Temps Full time

    Job SummaryCorporate Temps is seeking a skilled Customer Service Representative to provide exceptional support to customers. As a key member of our team, you will be responsible for resolving technical issues, providing product information, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries and complaints in a...


  • Macon, Georgia, United States Chicken Salad Chick Full time

    Customer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team at Chicken Salad Chick. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and maintaining a clean and safe environment for our...


  • Macon, Georgia, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...


  • Macon, Georgia, United States State Farm Insurance Full time

    Job SummaryAs a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support to our policyholders. Your primary goal will be to ensure that our customers receive accurate and timely information regarding their insurance products and services.Key ResponsibilitiesAssist customers with...