Customer Service Agent

2 weeks ago

Seattle, United States Enterprise Holdings Full time

Overview:

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

The pay for this position starts at $22 / hour. Employees in this position earn between $22 - $24.25 / hour depending on length of service.

This position is located at SeaTac Airport (SEA)- 3150 S 160th St. Ste. 509 SeaTac, WA 98188.

We offer a robust Benefits Package including, but not limited to:

    • Paid Time Off, starting with 14 days off in your first year + 6 paid holidays
    • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
    • Employee discounts on car rentals, car purchases and much more
    • 401(k) retirement plan with company match and profit sharing

Schedule:

  • There are multiple full time schedules - 40 hours a week
  • Must be available to work weekends
Responsibilities:

We are hiring now for immediate openings. Responsibilities include:

  • Greets and answers customer questions and provides assistance based on each customers needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
  • Identifies and attends to the customer by name, verifies rental agreement and reservation.
  • Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes.
  • Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
  • Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction.
  • Provides all customers with undivided attention while assisting them.
  • Prepares all rental and return documents accurately and completely.
  • Offers all customers assistance with directions, maps, local area information and appropriate service information.
  • Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensures that the return date and time on the rental agreement is accurate.
  • Reviews all charges at the time of vehicle return.
  • Prepares the Rental Agreement Folder with all required information.

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have 1 year of customer service retail or administrative support experience
  • Must have worked 6 months or more at most recent employer

  • Customer Service Representative

    5 days ago

    Seattle, United States Brenda Kulju - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesProvide prompt,...

  • Customer Service Representative

    5 days ago

    Seattle, United States Jeff Kalvelage - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesEmployee discountsFree food & snacksOpportunity for advancementPaid time offParental leaveProfit sharingTraining & developmentWellness resources Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions,...

  • Customer Service Representative

    5 days ago

    Seattle, United States Lee Thornton - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Lee Thornton - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...

  • Customer Service Representative

    3 days ago

    Seattle, United States Lee Thornton - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceHealth insuranceROLE DESCRIPTION:Lee Thornton - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member...

  • Customer Service Agent

    2 weeks ago

    Seattle, United States DHX - Dependable Hawaiian Express Full time

    **Job Listing: Customer Service Agent** Location: Seattle, WA Job Category: Administrative Support Position Type: Full Time FLSA Status: Non-Exempt Department: Operations Position Description: Seattle Customer Service Center Agent JOB SUMMARY: Responds to customer service and rate quote inquiries in a proactive manner in order to provide the highest level...

  • Customer Relations Representative

    5 days ago

    Seattle, United States Jeff Kalvelage - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesEmployee discountsFree food & snacksOpportunity for advancementPaid time offParental leaveProfit sharingTraining & developmentWellness resources Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions,...

  • Customer Relations Representative

    7 days ago

    Seattle, United States Kent Christianson - State Farm Agent Full time

    Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities:  Establish customer relationships...

  • Airline Customer Service Agent

    6 days ago

    Seattle, United States Pacific Aviation Full time

    Hourly Pay $21.00 per hourAre you craving a career that's as dynamic and diverse as you are?Join the High-Flying World of International Airline Customer Service!Whether you're rejoining the workforce, working towards a degree, or just looking to earn some extra cash, this could be your runway to success! If you find joy in serving others and thrive in the...

  • Customer Relations Representative

    6 days ago

    Seattle, United States Lee Thornton - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Lee Thornton - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Relations Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...

  • Airline Customer Service Agent

    5 days ago

    Seattle, United States Pacific Aviation Full time

    Job DescriptionJob DescriptionHourly Pay $21.00 per hourAre you craving a career that’s as dynamic and diverse as you are?Join the High-Flying World of International Airline Customer Service!Whether you're rejoining the workforce, working towards a degree, or just looking to earn some extra cash, this could be your runway to success!If you find joy in...

  • Customer Relations Representative

    7 days ago

    Seattle, United States Jeff Kalvelage - State Farm Agent Full time

    Benefits: Bonus based on performance Company parties Employee discounts Free food & snacks Opportunity for advancement Paid time off Parental leave Profit sharing Training & development Wellness resources Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you...

  • Customer Service Agent

    3 days ago

    Seattle, Washington, United States Alaska Airlines Full time

    Company Alaska AirlinesThe TeamOur airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return,...

  • Cargo Agent

    5 days ago

    SEATTLE, Washington, United States Delta Airlines Full time

    Cargo Agent (Customer Service Agent) - SEA United States, Washington, Seattle Cargo 28-Mar-2024 Ref #: 24037 LinkedIn Tag: #LI-LR3 How you'll help us Keep Climbing (overview & key responsibilities) Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Cargo Agent, you will be the face of...

  • Agent's Executive Assistant

    5 days ago

    Seattle, United States Lee Thornton - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Lee Thornton - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...

  • Ramp Agent

    6 days ago

    SEATTLE, Washington, United States Delta Airlines Full time

    Ramp Agent (Customer Service Agent) - SEA United States, Washington, Seattle Airport Customer Service 01-Apr-2024 Ref #: 24267 LinkedIn Tag: #LI-LR3 How you'll help us Keep Climbing (overview & key responsibilities) Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will...

  • Seasonal Customer Service Pier Agents

    6 days ago

    Seattle, United States Metro Cruise Services Full time

    Job Type Part-time Description Company: Metro Cruise Services Seattle Job Type - Part-time Seasonal (April - October) Job Location: Pier 91 Smith Cove Cruise Terminal Seattle, WA Pay Rate: $21.50- $22.00 per hour •Are you looking for a part-time seasonal position that offers flexibility, while meeting people from all over the world? •Do you enjoy...

  • Passenger Service Agent

    3 weeks ago

    Seattle, United States Alliance Ground International, LLC Full time

    Are you a detail-oriented problem solver who focuses on providing outstanding customer service? How about having flight benefits to explore exciting new places? Then let your career take off with ATS as a Passenger Service Agent with West. Jet! ATS i Passenger, Agent, Service, Retail, Airline, Flight

  • Seasonal Customer Service Agent

    8 hours ago

    Seattle, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Seasonal Customer Service Pier Agents

    5 days ago

    Seattle, United States Metro Shore Services LLC Full time

    Job DescriptionJob DescriptionDescription:Company: Metro Cruise Services Seattle Job Type - Part-time Seasonal (April – October) Job Location: Pier 91 Smith Cove Cruise Terminal Seattle, WA Pay Rate: $21.50- $22.00 per hour · Are you looking for a part-time seasonal position that offers flexibility, while meeting people from all over the world?· Do you...

  • Marketing Coordinator

    5 days ago

    Seattle, United States Chris Jones - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...