IT Manager

1 month ago

Springfield, United States Behavioral Health Network Full time
Description

Are you a dynamic, technically masterful, IT Manager looking to grow your career in Behavioral Healthcare?

We're looking for an energetic, passionate professional to help lead our IT team at BHN

The IT manager provides administrative and technical oversight of the IT function
  • Coordinate IT-related New Employee Orientation (NEO) activities and collaborates with HR
  • Manage IT appointment scheduling process by monitoring and reporting on volume, walk-ins, and missed appointments.
  • Triage new requests for technology and facilitates any necessary needs gathering.
  • Field requests from BHN staff regarding Managed Service Provider (MSP) performance issues and follow-up
  • Provide guidance for onsite MSP staff around daily operational issues.
  • Manage procurement process for IT software, hardware, and services.
  • Manages process for vendor management.
    • Responsible for ISP adds/changes/deletes based upon direction from Director of Infrastructure and Technical Services.
    • Manages and maintains inventory of vendor agreements.
    • Manages structure and content of IT Teams channels and OneDrive content.
    • Manages service desk knowledge base.
Qualifications:
  • Bachelor's Degree required.
  • Minimum of seven years' experience in IT management or equivalent combination of education and work experience.
  • Conceptual understanding of infrastructure technologies including, but not limited to, networking, servers, virtualization, desktop computing, VPN and LAN/WAN/WLAN.
  • Previous hands-on experience in systems administration or supervisory oversight of the IT function desired.
  • Well organized with strong attention to detail.
  • Self-starter willing to take the initiative.
  • Strong customer service mentality.
  • Ambassador for change with a solid understanding of the impact change has on the user community.
  • Excellent analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Effective time management.
  • Proficient in Microsoft Office suite of applications, especially Teams, Outlook, and Excel.
  • Familiarity with and conceptual understanding of service desk ticketing systems.
  • Familiarity with videoconferencing systems such as Microsoft Teams and Zoom.


How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

  • Senior Solutions Architect

    4 days ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionThe DCFS Server Modernization Project aims to migrate legacy applications from outdated hardware and software (Microsoft Server 2008 and later, IIS, SQL Server, ASP, ASP.Net, etc.) to modern Microsoft Servers. This project involves reviewing up to 150 applications to determine the necessary changes for modernization, which may...

  • Senior Solutions Architect

    12 hours ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionThe DCFS Server Modernization Project aims to migrate legacy applications from outdated hardware and software (Microsoft Server 2008 and later, IIS, SQL Server, ASP, ASP.Net, etc.) to modern Microsoft Servers. This project involves reviewing up to 150 applications to determine the necessary changes for modernization, which may...

  • Senior Application Testing Specialist

    4 days ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionOverviewThe Senior Application Testing Specialist plays a critical role in ensuring the quality and reliability of our applications through comprehensive testing and quality assurance processes. This position is essential for maintaining the high standards of performance and functionality that our customers expect from our...

  • Senior Application Testing Specialist

    20 hours ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionOverviewThe Senior Application Testing Specialist plays a critical role in ensuring the quality and reliability of our applications through comprehensive testing and quality assurance processes. This position is essential for maintaining the high standards of performance and functionality that our customers expect from our...

  • Senior Business Analyst

    4 days ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionThe DCFS Server Modernization Project aims to migrate legacy applications from outdated hardware and software (Microsoft Server 2008 and later, IIS, SQL Server, ASP, ASP.Net, etc.) to modern Microsoft Servers. This project involves reviewing up to 150 applications to determine the necessary changes for modernization, which may...

  • Senior Business Analyst

    13 hours ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionThe DCFS Server Modernization Project aims to migrate legacy applications from outdated hardware and software (Microsoft Server 2008 and later, IIS, SQL Server, ASP, ASP.Net, etc.) to modern Microsoft Servers. This project involves reviewing up to 150 applications to determine the necessary changes for modernization, which may...

  • Senior Software Developer

    3 days ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionThe DCFS Server Modernization Project aims to migrate legacy applications from outdated hardware and software (Microsoft Server 2008 and later, IIS, SQL Server, ASP, ASP.Net, etc.) to modern Microsoft Servers. This project involves reviewing up to 150 applications to determine the necessary changes for modernization, which may...

  • Senior Software Developer

    4 hours ago

    Springfield, United States pro it Full time

    Job DescriptionJob DescriptionThe DCFS Server Modernization Project aims to migrate legacy applications from outdated hardware and software (Microsoft Server 2008 and later, IIS, SQL Server, ASP, ASP.Net, etc.) to modern Microsoft Servers. This project involves reviewing up to 150 applications to determine the necessary changes for modernization, which may...

  • Sales Account Executive

    2 weeks ago

    Springfield, United States JMARK - IT Support and IT Services Full time

    JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a "best" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 125...

  • Sales Account Executive

    21 hours ago

    Springfield, United States JMARK - IT Support and IT Services Full time

    JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a "best" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 125...

  • Cloud Architect with Security Clearance

    1 month ago

    Springfield, United States Gridiron IT Solutions Full time

    GridironIT is seeking a Cloud Architect. Duties include: Assists with leading cultural change for cloud adoption.Assists with overseeing development and coordination of cloud architectures.Develops cloud strategies and coordinating adoption of cloud-based solutions.Guides the work of Mid, and Junior-level contractor Cloud Architects. Skills and Experience:...

  • Network Engineer with Security Clearance

    1 month ago

    Springfield, United States Gridiron IT Solutions Full time

    Clearance requirement: TS/SCI with CI Polygraph Location: Springfield, VA Requirements:Full-time on-site position at the customer location in Springfield, VASecurity Clearance: TS/SCI with CI PolygraphHighly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer...

  • Network Engineer with Security Clearance

    12 hours ago

    Springfield, United States Gridiron IT Solutions Full time

    Clearance requirement: TS/SCI with CI Polygraph Location: Springfield, VA Requirements: Full-time on-site position at the customer location in Springfield, VA Security Clearance: TS/SCI with CI Polygraph Highly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer...

  • Business Analyst

    2 weeks ago

    Springfield, United States Alert IT Solutions Full time

    Job DescriptionJob DescriptionJob Description:The Business Analyst will be responsible for analyzing business requirements, processes, and systems to identify opportunities for improvement and facilitate the successful implementation of integration solutions using MuleSoft's Anypoint Platform for the Client. The Analyst will collaborate with stakeholders...

  • Mulesoft Architect

    1 month ago

    Springfield, United States Alert IT Solutions Full time

    Job DescriptionJob DescriptionMulesoft ArchitectThe MuleSoft Architect will be responsible for leading the design, configuration, and implementation of integration solutions using MuleSoft's Anypoint Platform for the Client. The Architect will collaborate closely with stakeholders to understand business requirements and translate them into technical...

  • Mulesoft Architect

    4 weeks ago

    Springfield, United States Alert IT Solutions Full time

    Job DescriptionJob DescriptionMulesoft ArchitectThe MuleSoft Architect will be responsible for leading the design, configuration, and implementation of integration solutions using MuleSoft's Anypoint Platform for the Client. The Architect will collaborate closely with stakeholders to understand business requirements and translate them into technical...

  • Business Analyst

    1 month ago

    Springfield, United States Alert IT Solutions Full time

    Job DescriptionJob DescriptionJob Description:The Business Analyst will be responsible for analyzing business requirements, processes, and systems to identify opportunities for improvement and facilitate the successful implementation of integration solutions using MuleSoft's Anypoint Platform for the Client. The Analyst will collaborate with stakeholders...

  • Business Analyst

    15 hours ago

    Springfield, United States Alert IT Solutions Full time

    Job DescriptionJob DescriptionJob Description:The Business Analyst will be responsible for analyzing business requirements, processes, and systems to identify opportunities for improvement and facilitate the successful implementation of integration solutions using MuleSoft's Anypoint Platform for the Client. The Analyst will collaborate with stakeholders...

  • Mulesoft Architect

    19 hours ago

    Springfield, United States Alert IT Solutions Full time

    Job DescriptionJob DescriptionMulesoft ArchitectThe MuleSoft Architect will be responsible for leading the design, configuration, and implementation of integration solutions using MuleSoft's Anypoint Platform for the Client. The Architect will collaborate closely with stakeholders to understand business requirements and translate them into technical...

  • Storage Administrator with Security Clearance

    3 days ago

    Springfield, United States Gridiron IT Solutions Full time

    Gridiron IT is seeking a Storage Administrator local to Springfield, VA with an active TS/SCI clearance. The Storage Administrator shall perform Data Transfer Officer (DTO) tasks and focus on moving ('replicating') data and products among networks, providing dissemination support from all NGA networks to appropriate domains, and loading data/products to...