Director of Student Services

1 month ago


Jacksonville, United States Tulsa Welding School Full time

StrataTech Education Group

StrataTech Education Group focuses on the acquisition, growth and development of specialized career education schools, particularly skilled-trade programs designed to address the nation's growing infrastructure needs. The company's Tulsa Welding School subsidiary was founded in 1949 with campuses in Tulsa, Okla., Jacksonville, Fla.,
and Houston, Texas. Tulsa Welding School is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and is a member of the American Welding Society and the Association of Private Schools, Colleges, and Universities. TWS-Jacksonville is a branch campus of Tulsa Welding School, located at 2545 E. 11th St., Tulsa, OK
74104. Licensed by OBPVS and ASBPCE. Licensed by the Florida Commission for Independent Education, License No. 2331. Tulsa Welding School & Technology Center (TWSTC), a branch campus of Tulsa Welding School, opened and started training students in 2014. TWSTC is located at 243A Greens Road in Houston, Texas. The Refrigeration School, Inc (RSI) was founded in Phoenix, Arizona in 1965. RSI trains students in the technical services that are needed today and challenges the student to reach their highest level of academic knowledge and leadership capabilities. Accredited School, ACCSC. Licensed by the Arizona State Board for Private Post Secondary Education.

StrataTech's I-CARE Values

Our students are the reason we continue to do what we do.

We act with Integrity and honesty to help students move from enrollment to graduation.

We use two-way Communication to understand every student's unique expectations and situation.

We take Accountability for the academic success of all students while they are enrolled.

Our students Respect us enough to trust us with their time, money and goals, and we show them that same respect in return.

We work every day to achieve Excellence, because excellence for us means the best possible outcome for our students

Position Summary:

Coordinates, manages and supervises activities of Student Services personnel who are engaged in the process of assisting and serving students

Responsibilities:

•Assures compliance with laws, regulations and standards at local and national level regarding student service practices and maintains current knowledge and practical application of same
•Leads retention efforts for the school and ensures retention budgets are achieved
•Formulates, develops and enforces student policies and procedures which foster and promote student learning and which support the educational program
•Manages the Ability to Benefit program and ensures all appropriate regulations and procedures are followed
•Calculates, Tracks and Advises all students regarding Standards of Academic Process
•Hire, train, conduct performance reviews, supervise and support all student services staff
•Develops and maintains programs for student assistance in areas relating to housing, academic and personal counseling, transportation, and other relevant coping skills
•Maintains accurate student attendance, academic and financial records; maintains records for audits
•Complete weekly and/or monthly reports as directed
•Identify potential problems and solutions through effective analysis of reports
•Mandatory attendance at semi-annual graduation
•Other duties as assigned

Bilingual a plus

Education and Experience:

Bachelor's degree from four-year college or university and minimum two years experience in related field. Bachelor's degree and a minimum of ten years related experience is strongly preferred.

People Responsibilities:

Directly supervises employees in the Student Services Department and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Physical Environment:

•Most work is performed in a temperature-controlled office environment
•Incumbent may sit for long periods of time at a desk or computer terminal
•Incumbent may use calculators, keyboards, telephone and other office equipment
•Stooping, bending twisting, and reaching may be required
•Some work may be completed in classroom or shop environment

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