Content Operations Specialist

Direct message the job poster from IT Resource Hunter We're Hiring | Content Operations Specialist/Manager, UGC Community Are you passionate about building user-generated content (UGC) communities from the ground up? Do you thrive in fast-paced, high-growth environments where you can shape strategy, build systems, and engage creators? Were looking for a Content Operations Specialist or Manager to lead the development and growth of a thriving content ecosystem. This role is ideal for someone who blends strategic thinking with hands-on execution, and whos excited to own the full lifecycle of a content-driven community from creator recruitment to content quality, community engagement, and platform innovation. What Youll Do Build and scale the UGC content ecosystem from 0 to 1 Develop and manage a creator system (KOCs/KOLs): discovery, recruitment, activation, and retention Design incentive mechanisms and engagement programs to boost creator output and satisfaction Plan and execute community events, interactive challenges, and content campaigns Partner with product and marketing teams to enhance platform features and branded content initiatives Monitor community trends and content performance to drive strategy using data analytics Maintain content quality and safety, ensuring a positive user experience Actively communicate with creators to address needs, gather feedback, and build loyalty What Youll Bring 3+ years of experience in content operations, creator/influencer management, or UGC community building Proven track record in building or scaling a content ecosystem or creator program Strong knowledge of community dynamics, content strategy, and user behavior Excellent skills in content planning, user operations, and data interpretation Exceptional cross-functional collaboration and project management abilities Fluent in Chinese and English (written and spoken) Bonus: Experience in news, lifestyle, or general knowledge platforms, and a product-oriented mindset Be a key player in building a content-driven platform from the ground up Take full ownership of impactful, strategic community-building initiatives Collaborate with talented teams across product, marketing, and engineering Enjoy a competitive compensation package and top-tier benefits including: 401(k) with company match Paid time off, holidays, and parental leave FSA and commuter benefits Team events and activity budget Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management Industries Software Development Referrals increase your chances of interviewing at IT Resource Hunter by 2x Get notified about new Operational Specialist jobs in Mountain View, CA. Operations Associate - Full Time - Entry Level Sunnyvale, CA $94,000.00-$154,000.00 2 days ago Mountain View, CA $118,000.00-$170,000.00 4 days ago Mountain View, CA $77,000.00-$110,000.00 4 days ago Dean of Operations, SY 25- 26 (California) Redwood City, CA $103,663.00-$122,635.00 1 month ago Strategy and Operations Principal Lead, Chief of Staff Mountain View, CA $180,000.00-$267,000.00 4 days ago Executive Assistant & Operations Coordinator Santa Clara, CA $60,000.00-$100,000.00 3 days ago Mountain View, CA $81,000.00-$133,000.00 2 weeks ago Mountain View, CA $81,000.00-$133,000.00 2 weeks ago San Jose, CA $68,640.00-$95,000.00 4 weeks ago Executive Assistant & Operations Coordinator San Jose, CA $94,704.00-$107,004.00 1 week ago Palo Alto, CA $100,000.00-$120,000.00 2 weeks ago Anti-Fraud Operations, Global Selling Specialist - USDS San Jose, CA $73,467.00-$111,112.00 1 week ago Talent Acquisition Operations Specialist - Software Mountain View, CA $98,900.00-$158,000.00 1 week ago San Mateo, CA $55,000.00-$160,000.00 2 weeks ago Mountain View, CA $71,000.00-$116,000.00 1 week ago Administrative Assistant, Member Experience Core Systems Executive Assistant & Operations Coordinator San Jose, CA $94,704.00-$107,004.00 1 week ago San Jose, CA $71,778.00-$151,112.00 3 weeks ago eCommerce Operations Support Specialist (Remote, USA) Pleasanton, CA $55,000.00-$80,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr