Restaurant General Manager

2 weeks ago

National City, United States Chowkingusa Full time

** Restaurant General Manager**

Location * Summary

* Description

* Skills

Summary **Restaurant General Manager** Salary $66,000 / Year Schedule Full Time Experience Minimum 3 years of experience Location Category Taste & Success **Restaurant General Manager**

Description **Restaurant General Manager**

Responsible for the development and achievement of the restaurant business goals (i.e. sales and profitability targets, customer satisfaction & Food, Service, Cleanliness (FSC) levels); training/development, motivation and morale of restaurant team; restaurants adherence to the organizations operating systems and standards and compliance to all government and legal (law) requirements.

**Sales Target Achievement**

Define and achieve Restaurant Sales targets and Sales Growth targets. Create a sales and marketing orientation among the restaurant team by leading them in defining customer needs, sales opportunities and in designing and implementing sales building and local restaurant marketing strategies.

Define Sales Targets and Sales Strategies based on Threats, Opportunities, Weaknesses Strengths (TOWS) analysis and sales analysis.

Define the Restaurants Sales Building Strategies. Define and finalize the Restaurant Sales Plan. Responsible for the effective implementation of the Sales Plan.

Work with Assistant Restaurant Manager (ARM) in designing Packaged Program promotions.

Handle Indoor and Outdoor merchandising strategies.

Lead the Management Team in effective implementation of Restaurant Sales Building activities.

Ensure achievement of Sales Goals for New Products and System-wide marketing programs.

Lead the Restaurant Institutional Sales team.

Regularly review Sales Performance as part of Business review process. Continuously seek ways to improve sales level and sales growth; and is cognizant of all information that affect restaurant sales performance levels.

Build restaurant/brand awareness through community relations.

**FSC Target Achievement**

Define Customer Satisfaction Survey Result Targets, FSC targets and QSR levels.

Lead the restaurant team in:

Defining customer and FSC needs

Defining Customer Survey, FSC and QSR targets

Ensure achievement of FSC targets.

Work with ARM/s, Supervisor/s and Crew Trainer/s to ensure that all restaurant operations processes to support FSC needs are integrated and effectively implemented by assigned team member.

Ensure that all training and competency building activities are in place.

Monitor and track FSC feedback, assessments and audit results. Conduct QSR audit. Work with the ARM/s in defining FSC improvement strategies for the restaurant.

*Oversees Restaurant Crisis Management and Media Handling.

**Profit Target Achievement**

Prepare Restaurants Profit & Loss (P&L) Budget

Define and achieve P&L targets.

Work with ARM/s in defining strategies & improvement initiatives to achieve variable cost targets.

Work with ARM/s to ensure effective implementation of P&L improvement programs and activities.

Define cost management and productivity improvement strategies for cost areas not directly supervised by ARM/s.

Handle restaurant business reviews and continuously seeks ways to improve P&L results.

**People Management & Development**

Source, select and interview crew.

Lead restaurant team in creating an atmosphere that lives the organizations core values.

Ensure achievement of targeted competency levels.

Prepare and implement Restaurant Succession Plan

Audit effective implementation of Manager Training Systems

Train and certify ARM/s, Supervisor/s and Management Trainees

Approve and ensure implementation of Individual Development Plans (IDPs)

Achieve Management Team Effectiveness through:

Effective communication and coordination among team members

Maintaining and/or enhancing morale level among team

Effective Performance Management

Proper delegation of Key Result Areas (KRA) among Management Team members.

Providing effective Management Team support in areas of restaurant structure, staffing and skills building.

**Operational Administration**

Ensure restaurant adherence to organizations operating systems, policies, procedures and standards, i.e. Security, Safety, Office and other reportorial and administrative requirements.

Work with ARM/s in defining Safety and Security Programs. Conduct Safety and Security Audits.

Ensure restaurant compliance with government requirements such as restaurant permits and licenses.

**JOB SPECIFICATIONS**

At least College Degree or related courses in Business, Management, Finance, Accounting, Industrial Engineering, etc.

Demonstrated experience in managing quick service restaurant/establishment, food manufacturing business, and managing people or teams preferably in food industries or equivalent combination of education & experience from which comparable knowledge, skills & abilities have been achieved.

Translate Experience Minimum 3 years of experience Location Skills People Mgt Quality Standards implementation Business Administration Total Restaurant Operations Mgt Sales Achievement & Profitability PNL Mgt By applying you confirm you have these skills. Experience **Minimum 3 years of experience** Your profile is almost ready, stand out by polishing and completing your profile %

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