Director of Clinical Support

4 weeks ago

Concord, United States Granite VNA, Inc. Full time

Job Type

Full-time

Description

Position Overview

Reporting to the VP of Home Care, the Director of Clinical Support is responsible for the day to day operational management of the paraprofessionals, clinical triage, telemonitoring staff and virtual visit nurse teams. Responsibilities include supervision and coordination of all aspects of Paraprofessional services. Provides leadership by developing and implementing strategies that will improve the delivery of services throughout the entire organization.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The Director of Clinical Support provides clinical supervision oversight to all personnel in the Paraprofessional Program.
  • Works closely with the Paraprofessional Administrative Manager.
  • Serves as a member of the Agency's Management Team and assists with development, implementation, maintenance and revision of policies, objectives and goals.
  • Monitors the performance of paraprofessional staff, clinical triage, telemonitoring staff and virtual visit nurses identifying individual strength and weakness along with assisting staff in setting related performance and learning goals.
  • Supports staff development by working with the Education Team and participating in orientation and annual education programs, including validation of competency and skills testing requirements in accordance with Agency policy.
  • Develops standards and procedures for providing home health care and for evaluating service.
  • Actively participates in QAPI program and shares outcomes and correction plans with staff.
  • Participates in hiring process for paraprofessional staff, triage staff and virtual visit nurse staff, including interviews, recommendations for hire as well as employee retention, support and mentoring.
  • Assures compliance with all state and federal laws regarding licensure and certification of the agency. Maintains knowledge of the Medicare Conditions of Participation for Home Health and an understanding of Hospice Conditions of Participation.
  • Works to resolve agency communication issues that can impact patient care.
  • Attends scheduling meetings. reviews the agency's minimum paraprofessional staffing needs with the Director of Operations and Scheduling Manager when approving vacations and other time off requests if requested.
  • Assists staff in planning and managing work to ensure that time assigned meets the needs of the patient and is realistic.
  • Manages and supports phlebotomy staff to ensure accurate completion of lab slips, use of correct tubes for the draws as ordered and communication to the appropriate staff member. Ensures that the phlebotomy staff completes annual competencies. Establishes quarterly meetings with phlebotomy staff to review any changes related to the service and competencies with equipment.
  • Investigates and reviews patient care problems/complaints/incidents with staff to identify reasons for concerns. Provides staff with feedback on findings along with recommending improvement activities when findings are identified. Completes and investigates any occurrence reporting.
  • Acts as a Laboratory Director and provides clinical oversight.

Other Job Functions

Demonstrates flexibility in the role by accepting other duties as assigned for which qualified.

Requirements

  1. Graduate of an accredited school of Nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC)
  2. Bachelor's in Nursing or Physical Therapy; Masters in health-related field preferred
  3. One to two years of clinical experience (community health or hospital practice)
  4. Three to five years of management experience

  • Physician Clinic Medical Director

    2 hours ago

    Concord, United States Concentra Full time

    Overview Looking for a Physician Leadership role in Concord, CA? Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra...

  • Physician Clinic Medical Director

    2 days ago

    Concord, United States Concentra Full time

    Overview:Looking for a Physician Leadership role in Concord, CA?Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and...

  • Physician Clinic Medical Director

    2 days ago

    Concord, United States Concentra Full time

    Overview:Looking for a Physician Leadership role in Concord, CA?Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and...

  • Physician Clinic Medical Director

    1 day ago

    Concord, United States Concentra Full time

    Looking for a Physician Leadership role in Concord, CA?Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how...

  • Physician Clinic Medical Director

    5 hours ago

    Concord, CA, United States Concentra Full time

    At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. The Physician Clinic Medical Director functions to support the Director of Medical Operations to ensure consistency of clinical care...

  • Physician Clinic Medical Director

    5 hours ago

    Concord, CA, United States Concentra Full time

    Looking for a Physician Leadership role in Concord, CA? Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see...

  • Physician Clinic Medical Director

    1 day ago

    Concord, CA, United States Concentra Full time

    Overview:Looking for a Physician Leadership role in Concord, CA?Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and...

  • Program Director

    2 days ago

    Concord, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at St. Joseph Hospital in *Nashua, NH*. Included in these responsibilities are: 1) the development and maintenance of a high-quality treatment program; 2) the development and implementation of a...

  • Program Director

    2 days ago

    Concord, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at St. Joseph Hospital in *Nashua, NH*. Included in these responsibilities are: 1) the development and maintenance of a high-quality treatment program; 2) the development and implementation of a...

  • Clinical Supervisor

    1 week ago

    Concord, United States Granite VNA Full time

    Work Schedule: Monday - Friday, 8 hour days. Occasional Off-hour, weekend and holiday work possible.You CAN make a difference. Our Registered Nurses are dedicated, compassionate and Highly skilled.We provide care to patients and their loved ones during one of the most challenging and intimate times in their lives.We strive for an environment of caring,...

  • Executive Director

    4 weeks ago

    Concord, United States Anchor Health Full time

    **Full Job Description** **_ Hospice Director_** The Hospice Director is responsible for the vision, development, implementation and oversight of the organization’s hospice and palliative care services and programs. They will collaborate with the chief executives and division/department staff to ensure a high level of service, clinical excellence, and...

  • Clinical Documentation Specialist

    3 weeks ago

    Concord, United States Emerson Hospital Full time

    Reporting to the Director of Medical Records the Clinical Documentation Specialists facilitates improvement in the overall quality, completeness, and accuracy of medical record documentation for the purposes of ensuring compliance with Medicare and Medicaid (CMS) regulations and guidelines and to expedite appropriate reimbursement. Utilizes both clinical and...

  • Clinical Documentation Specialist

    3 weeks ago

    Concord, United States Emerson Hospital Full time

    Reporting to the Director of Medical Records the Clinical Documentation Specialists facilitates improvement in the overall quality, completeness, and accuracy of medical record documentation for the purposes of ensuring compliance with Medicare and Medicaid (CMS) regulations and guidelines and to expedite appropriate reimbursement. Utilizes both clinical and...

  • Physical Therapy Director

    1 month ago

    Concord, United States Concentra Full time

    Overview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...

  • RN Clinical Supervisor

    4 weeks ago

    Concord, United States Granite VNA, Inc. Full time

    Job Type Full-timeDescriptionWork Schedule: Monday - Friday, 8 hour days. Occasional Off-hour, weekend and holiday work possible.You CAN make a difference. Our Registered Nurses are dedicated, compassionate and Highly skilled. We provide care to patients and their loved ones during one of the most challenging and intimate times in their lives. We strive for...

  • Director, Physician Practice Billing

    3 weeks ago

    Concord, United States Emerson Hospital Full time

    Job Summary: Reporting to the of the Vice-President, Emerson Practice Associates ("EPA"), the Director, Physician Practice Billing oversees the physician billing operation of EPA. Responsible for ensuring effective revenue cycle protocols are in place and followed, compliance with regulatory compliance and the achievement of industry standard revenue cycle...

  • Program Director

    3 hours ago

    Concord, NH, United States Horizon Health Full time

    *Clinical Program Director**OFFERING RELOCATION PACKAGE IF NEEDED**Horizon Health* is seeking a *Program Director *to oversee the Behavioral Health Program at St. Joseph Hospital in *Nashua, NH*. Included in these responsibilities are: 1) the development and maintenance of a high-quality treatment program; 2) the development and implementation of a...

  • RN Clinical Supervisor

    3 weeks ago

    Concord, United States Granite VNA, Inc. Full time

    Job Type Full-time Description Work Schedule: Monday - Friday, 8 hour days. Occasional Off-hour, weekend and holiday work possible. You CAN make a difference. Our Registered Nurses are dedicated, compassionate and Highly skilled. We provide care to patients and their loved ones during one of the most challenging and intimate times in their lives. We...

  • Director of Communications

    2 weeks ago

    Concord, New Hampshire, United States Middlesex School Full time

    Middlesex School seeks a Director of Communications beginning July 1, 2024. For more information on Middlesex and to apply for this position, please visit our careers page . This position is a full-year administrative role that requires a high level of community engagement in effectively communicating with all Middlesex constituents, including prospective...

  • Medical Director-Concord NH

    2 weeks ago

    Concord, NH, United States Acadia Healthcare Full time

    Part-Time or Full-Time Medical Director   Age Group/Range: Adults Our newlt built adult outpatient Treatment Center is opening in November 2024. The Medical Director will attend to patients requirng care from specialty-trained professionals, in a highly-specialized, and quality-focused environment. Current license to practice medicine by the state of...