See more Collapse

Member Experience Lead

4 weeks ago

Fort Lauderdale, United States Retro Fitness of Lift RF Florida Full time

Job Description

Job Description At Retro Fitness, Get Real is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals.

THIS ROLE REQUIRES WEEKEND AVAILABILITY The Member Experience Lead will ensure that members receive the highest quality of service and facilities, as well as lead, motivate, and manage their team. This role will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising, and coordinating the activities of employees engaged in servicing our members needs.

Experience Requirements: 4-year college degree preferred or related business experience. 1+ years of management experience. Schedule Requirements: This position requires a

Friday-Tuesday

schedule, which may vary, as you will be responsible for weekend performance.

Skill Requirements: Excellent written and verbal communication Strong organizational skills Strong leadership skills Strong administrative skills Strong customer service skills Strong computer skills

Professional Responsibilities: Operations You will assist the General Manager and Membership Services team in attaining daily, monthly, and annual membership goals. Coordinate and work within club support functions of Fitness, Sales, and Operations. Resolve member complaints in an efficient and tactful manner following club procedure and documentation. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members and employees. Ensure the club meets brand standards for cleanliness, maintenance, safety, and security. Ensure visible maintenance items are repaired promptly and proper signage is posted. Track completion of opening/closing checklists, logs, and cleaning checklist. Communicate and implement club policies and procedures to employees. Achieve desired personal training revenue, Set/Show/Close, and session burn goals. Facilitate integration of Personal Training services into point-of-sale presentations to maximize the number of fitness assessments scheduled and packages sold. Sales Achieve desired revenue goals in the following profit centers: Membership

Training

Retail & Merchandising

Monitor flagged check-ins to increase revenue and reduce collections. Ensure ongoing prospecting and generation of new prospective members. Ensure that the staff has a high level of knowledge about the clubs programs, facilities, and equipment. Demonstrate an ability to increase revenue per member.

#J-18808-Ljbffr

We have other current jobs related to this field that you can find below

  • Member Experience Lead

    4 weeks ago

    Fort Lauderdale, United States Retro Fitness Full time

    At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. THIS ROLE REQUIRES WEEKEND AVAILABILITY The Member Experience Lead will ensure that members receive the highest quality of service and facilities, as well as lead, motivate, and manage their team....

  • Member Experience Lead

    3 weeks ago

    Fort Lauderdale, United States Retro Fitness Full time

    At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. THIS ROLE REQUIRES WEEKEND AVAILABILITY The Member Experience Lead will ensure that members receive the highest quality of service and facilities, as well as lead, motivate, and manage their team....

  • Member Experience Associate

    7 days ago

    Fort Lauderdale, United States Retro Fitness Full time

    At Retro Fitness, "Get Real" is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. The Member Experience Associate will ensure that members receive the highest quality of service and facilities, as well as deliver an authentic and welcoming atmosphere. Job Expectations:Work your...

  • Member Experience Associate

    1 month ago

    Fort Lauderdale, United States Retro Fitness of Lift RF Florida Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree uniformsOpportunity for advancementTraining & development Do you love fitness?Would you like to feel you impact the lives of many?Can you see helping prospective members get started?Would you like to hear the "thank you" from the members' lives you impacted?The Member...

  • Member Experience Associate

    3 weeks ago

    Fort Lauderdale, United States Retro Fitness of Lift RF Florida Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree uniformsOpportunity for advancementTraining & development Do you love fitness?Would you like to feel you impact the lives of many?Can you see helping prospective members get started?Would you like to hear the "thank you" from the members' lives you impacted?The Member...

  • Member Experience Operations Supervisor

    1 month ago

    Fort Lauderdale, United States NationsBenefits Full time

    NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their...

  • Member Experience Operations Supervisor

    1 month ago

    Fort Lauderdale, United States NationsBenefits Full time

    NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members....

  • Member Experience Operations Supervisor

    3 weeks ago

    Fort Lauderdale, United States NationsBenefits Full time

    NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members....

  • Lead Customer Experience Program Analyst

    5 days ago

    Fort Lauderdale, Florida, United States Cloud Software Full time

    Better work begins at ShareFileShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you - your ideas, your inspirations, your aspirations, your initiative - and leadership gives us the space to explore and the feedback to...

  • Lead Teacher

    3 weeks ago

    Fort Lauderdale, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: Dental insurance 401(k) matching Employee discounts Free uniforms Health insurance Paid time off Tuition assistance Vision insurance Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They are responsible for creating moments that echo our mission -...

  • Lead Teacher

    4 weeks ago

    Fort Lauderdale, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: Dental insurance 401(k) matching Employee discounts Free uniforms Health insurance Paid time off Tuition assistance Vision insurance Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They are responsible for creating moments that echo our mission -...

  • Lead Teacher

    4 weeks ago

    Fort Lauderdale, United States The Learning Experience - Corporate Childcare Centers Full time

    Job DescriptionJob DescriptionBenefits:Dental insurance401(k) matchingEmployee discountsFree uniformsHealth insurancePaid time offTuition assistanceVision insurance Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They are responsible for creating moments that echo our mission - to make a difference in the lives...

  • Lead Teacher

    3 weeks ago

    Fort Lauderdale, United States The Learning Experience - Corporate Childcare Centers Full time

    Benefits: Dental insurance 401(k) matching Employee discounts Free uniforms Health insurance Paid time off Tuition assistance Vision insurance Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They are responsible for creating moments that echo our mission -...

  • Lead Teacher

    3 weeks ago

    Fort Lauderdale, United States The Learning Experience - Corporate Childcare Centers Full time

    Job DescriptionJob DescriptionBenefits:Dental insurance401(k) matchingEmployee discountsFree uniformsHealth insurancePaid time offTuition assistanceVision insurance Lead Teachers at The Learning Experience are not just educators but ambassadors of happiness. They are responsible for creating moments that echo our mission - to make a difference in the lives...

  • Quality Engineering Lead

    1 week ago

    Fort Lauderdale, United States Pursuit Software Full time

    We are looking for Quality Engineering Lead (with Salesforce Testing Experience). Role: Quality Engineering Lead (with Salesforce Testing Experience) Client: Direct (one of the Fortune 100 Companies) Location: Fort Lauderdale, Florida (Onsite ) Duration: Long term Quality Engineering Lead (with Salesforce Testing Experience) Location: Fort Lauderdale,...

  • Quality Engineering Lead

    1 week ago

    Fort Lauderdale, United States Pursuit Software Full time

    Position: Quality Engineering Lead (with Salesforce Testing Experience) Location: Fort Lauderdale, FL Duration: Long Term contract Visa : Any Description: •We need a strong Salesforce (SFDC) Tester, with automation. A little lead experience or ability to lead a small team is preferred. •5+ years of hands-on experience in testing •2+ years of Test...

  • Member Experience Coordinator

    2 weeks ago

    Fort Pierce, United States United Against Poverty Full time

    COMPANY OVERVIEWAre you ready to start a career with an organization dedicated to lifting lives out of poverty throughout the State of Florida? At United Against Poverty, we care deeply about the communities we serve and believe that poverty is not permanent; and that people are not defined by their current circumstances. Our member grocery and other...

  • Guest Experience Manager

    2 weeks ago

    Fort Lauderdale, United States Pier Sixty Six Full time

    Overview: South Florida’s beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the...

  • Lead Server

    4 weeks ago

    Fort Lauderdale, United States Allegro Management Company Full time

    Allegro Management Company Llc Lead Server Ft Lauderdale , Florida Apply Now Allegro , Voted Great Place to Work! At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team members...

  • Lead Server

    2 weeks ago

    Fort Lauderdale, United States Allegro Management Company Full time

    Allegro Management Company Llc Lead Server Ft Lauderdale , Florida Apply Now Allegro , Voted Great Place to Work! At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team...