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![Crooked Hammock Brewery](https://media.trabajo.org/img/noimg.jpg)
Retail Associate
2 months ago
Summary of Position:
The Retail Associate at Crooked Hammock Brewery is an expert in our product & merchandise offerings on the retail sales floor. This person will approach their work with energy, enthusiasm, and a passion for providing top-notch customer service to every single one of our customers. The Retail Associate will demonstrate product knowledge & sales floor oversight by interacting with customers to suggest items, provide information, and execute financial transactions for purchases made. Must Enjoy the Ride
Duties & Responsibilities:
Responsible for all retail sales activities including greeting customers, overseeing the sales floor, suggesting items, lending opinions and providing product information
Provide a positive shopping experience for our customers by demonstrating outstanding customer service and high-caliber selling skills
Assist with inventory, including receiving and stocking merchandise & product shipments
Keep the selling floor stocked with merchandise
Assist with display of merchandise and organizing the sales floor and stock areas
Manage financial transactions by totaling purchases, processing payments, documenting sales, and processing checks, cash, and store or other credit cards
Respond to customer inquiries and process customer refunds courteously and professionally
Maintain a professional attitude with sincerity and enthusiasm reflecting our commitment to our guests & customers
Develop product knowledge by reading relevant materials and staying up-to-date with product specs & changes
Stay current with promotional events and sales and expand knowledge of products so that customer questions can be properly addressed
Promote brand loyalty programs and other incentives
Maintain cleanliness & ensure the sales floor is organized and conducive for an enjoyable shopping experience
Alert management of potential security issues
Collaborate with peers, management, and customers to make suggestions for improvements
Live the brand and be a brand ambassador; make decisions in the best interest of the restaurant every time
Must Enjoy the Ride
Qualifications:
1-3+ years of hospitality or sales experience
High School Diploma or equivalent required; college degree in marketing/business or related field preferred
Basic understanding of sales principles and customer service practices
Must possess eloquent telephone etiquette and strong interpersonal communication skills
Ability to read, write, and effectively communicate with customers, team and management
Knowledge of customer and market dynamics
Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
Attention to detail, strong organizational skills, and a self-starter work ethic
Customer service oriented focus with a passion for hospitality & building relationships with customers
Qualifications:
This position starts at
$13/hr
with awesome employee perks and tip potential
La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe
Unlimited growth potential with salaried management opportunities
Travel opportunities
Team events & outings
Professional leadership development and continuous coaching, training, and mentorship
Benefits for salaried team and paid time off for full-time hourly employees
Celebrate Wellness program dedicated to supporting employee wellness
...and tons more We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today
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