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Retail Service Specialist

3 months ago

Newport Beach, United States AAA - American Automobile Association Full time

Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment. We’ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You’ll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within). This is an exciting entry-level position in our branch network and ideal for candidates interested in working in a teamwork environment interfacing with AAA members. This position fulfills member requests such as: taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members. Our branch hours of operation are Monday through Friday 9am – 5pm and Saturday 10am – 2pm. We are closed on Sundays and most holidays. Qualifications:

Experience in retail sales, banking or similar customer service/sales environment Proven ability to exceed assigned sales or service quality goals Ability to work overtime including Saturdays Experience with Microsoft Office basics Ability to travel locally when necessary A high school diploma or GED Successful completion of background check and drug screening The starting pay range for this position is $20.00 – $22.00 per hour. Additionally, after completion of your first year in the role, you will be eligible to participate in our incentive program based upon your team and individual performance. Remarkable benefits:

Health coverage for medical, dental, vision 401(K) saving plan with company match AND Pension Tuition assistance PTO for community volunteer programs Wellness program Employee discounts (membership, insurance, travel, entertainment, services and more) AAA is an Equal Opportunity Employer. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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