Lead Patient Services Rep
4 weeks ago
About Us:
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description:Lead others in providing prompt and accurate patient registrations while delivering good
customer service.
Must be able to multi task and work in a team environment.
This individual serves as a lead and the front-line contact person for all incoming patients.
The incumbent will greet, register, schedule and provide general information to patients
and/or their families.
Ensures that insurance information is verified, co-pays are collected, and that patient
charts are prepared in advance.
At all times ensures a high level of customer service by providing patient confidentiality and
care in accordance with the Patients Bill of Rights.
3 years experience in a medical environment required.
Some knowledge of medical insurances preferred.
Leadership experience preferred.
Computer literate, excellent communication and customer service skills.
Education Requirements:High School Diploma or equivalent required
Special Requirements:All incumbents must satisfactorily complete a Cooper training program to include: Registration, Scheduling, E-Commerce.
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