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Technical Project Manager

2 months ago

Irving, United States NTT DATA Group Corporation Full time

We are currently seeking a Technical Project Manager - Cyber Security to join our team in a hybrid role based out of Irving, Texas.

Department Description:

  • The Cyber Security Services (CS) / Service Delivery Coordination (SDC) organization is responsible for the management of critical security infrastructure, services, and monitoring across the enterprise on a global level.
  • As part of CS, the SDC function provides centrally-managed, shared business management services and drives strategy for Client's Cyber Security Services organization through delivery of its Security Service and Product Management offerings.
  • SDC provides support for security services through end-to-end business relationship management of all Client business sectors, engineering, 3rd party vendors, and senior business and technology executive management. The organization serves to provide one point of contact to customers & stakeholders and oversight of management processes & systems, while allowing the operational functions to focus on core responsibilities. The domains include Infrastructure Defense; Security Event Monitoring & the Security Operations Center; Application & Host Security; Vulnerability Assessments & Ethical Hacking; Mobile Application Gateway, but our primary domain for support is the Identity Access Management (Global) and Identity Platform Engineering (IPE).

Job Description:
Highly visible "individual-contributor" role within the growing Cyber / Information Security Infrastructure space at Client, responsible for the overall Client Operations of Client's Application & Host Security services on a global scale. Applicant must have excellent written and verbal communication skill set with strong focus on Software Development Life Cycle (SDLC) / Enterprise (EDLC), Reporting, and Client Communications. Ability to build strong relationships with all stakeholders and fostering a collaborative environment. Ability to operate and be successful in a uniquely large and dynamic environment with constant change where multitasking is essential. Applicant must be able to manage and drive various client forums via conference calls with large audiences. This includes, fostering support from key players and providing sound business analysis and assessment of the operating environment to drive compliance consistency and maturity.

The applicant will be successful with the following skill sets for these use cases:
Business Requirement Document (BRD) Analysis / Project Management skill-set: Business requirement gathering from various teams to create clear and concise agreements with high level of detail, to facilitate a successful roadmap and identify and potential gaps.
Facilitation soft skills: Ability to host discussions across teams of varying skillsets and across multiple regions/time zones to review, and often, guide the discussion in a certain direction. We take an agnostic view and keep a positive momentum on calls.
Prior technical or programming background: As our team services the needs for enterprise level development and networking teams, having a strong high level background in software/programming is required. While there will not be programming for this role, the candidate will need to understand how applications work behind the scenes: i.e. relational and no-SQL databases, Java and .Net Applications, networking with load balancing and firewall knowledge, plus software development life cycle (SDLC). Understanding different development methodologies is a plus (waterfall versus Agile/Scrum).
Atlassian Suite Experience: Strong experience, knowledge of JIRA, Confluence, and other workflow / bug tracker tools as well as SDLC tools like BitBucket.
Reporting: Responsible for creating on-demand reports and high quality PowerPoint presentations; Candidate should have a strong foundation in Office Suite (Outlook, Word, Excel (Macro and Pivot experience), Access, OneNote, Project, and Visio).
SharePoint: Create and Manage content on internal SharePoint sites (nice to have, but not required).
Project Support: Design and drive large, complex projects to enhance and automate key processes in order to better meet client, IS, and regulatory requirements.
Process Management: Responsible for the engineering/re-engineering and oversight of operational and business processes and documentation while developing measurement and improvement processes to continuously drive service maturity and improving compliance oversight, safety and soundness.
Relationship Management: Managing relationships with cross-functional policy stakeholders and participating in policy-setting bodies on behalf of Operations.
Continual Improvement: Leading efforts to identify and implement significant improvement programs related to Client Operations and Service Management

Qualifications:
Recommended: minimum 3+ years' experience in Operations Reporting, Client Communications, Project Management, or equivalent combination of education and work experience
Minimum of 5+ years' experience with Unix Systems, Java and .NET Enterprise Level Application development or relevant technical experience
Computer Engineering/Science Degree or related degrees, is recommended and MBA is a plus.
Excellent written and verbal communication skills; Ability to create clear and concise client communications; Ability to communicate effectively with Senior Management and stakeholders of all levels.
Must be able to work collaboratively with CS teams and business partners
Ability to thrive in an ambiguous environment with high degree of autonomy
Certifications (CISSP, CISA, CRISC, ITIL) are a plus.
Foundational understanding of Information Security and/or Cyber Security operations
Must be a motivated self-starter, strong presenter/communicator and pay extreme attention to detail
Ability to multi-task and deliver under tight timelines
Certifications recommended: Scrum Master, Sigma Six, or PMP
Any experience with Functional IDs, Service accounts, password management and automation would be a bonus.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.