Senior Client Services Manager
3 weeks ago
Description
Primary function
Interact with customers to update them on campaigns and projects. You are the manager of communication between clients and the company. Client Service managers need to have good business relations with clients and also look for new accounts. As a Senior Client Manager, you must have good judgment and critical analysis. You need to be able to communicate and be a natural leader.
Primary Duties
Fullfill the client's needs
Address problems as they arise and offer effective solutions
Achieve a positive ROI on all client agreements
Partner with other departments on custom research and marketing initiatives to produce actionable recommendations
Enhance and broaden the relationship in existing clients
Establish and build trust and leverage client context by understanding client's overall business goals
Education and Experience Requirements
Bachelor's degree preferred
4-6+ years of experience in the A/E/C industry preferred
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