Access Services Representative 2

2 months ago

Brenham, United States Baylor Scott & White Health Full time

JOB SUMMARY

The Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. Passionately cross-trains and works in all areas as assigned. Serves as a mentor and / or trainer for peers.

ESSENTIAL FUNCTIONS OF THE ROLE

* Conducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing. * Knows the patient flow processes in each area. * Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience. * Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally. * Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts. * Establishes patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy. * May be accountable for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent's responsibilities within the department. * Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable. Appropriately escalates potential service issues to management when necessary. * Adheres to compliance with regard to order validation, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification * Conducts formal, documented training and serves as a resource to others. * Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas / locations as assigned.

KEY SUCCESS FACTORS

* 2 years of healthcare or customer service experience or education equivalency required. * Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. * Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations. * Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. * Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. * Excellent data entry, numeric, typing and computer navigational skills. * Basic computer skills and Microsoft Office.

BENEFITS

Our competitive benefits package includes the following

* Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

* EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 2 Years of Experience

  • Patient Access Representative II

    2 weeks ago

    Brenham, United States Conifer Health Solutions Full time

    Job DescriptionShift is in Brenham, TX M-W 8a-5p Th 8a-12pJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient...

  • Customer Service Representative

    4 weeks ago

    Brenham, United States HEB Grocery Stores Full time

    Job Description: We're seeking a reliable and customer-focused individual to join our team as a Brenham Service representative.Responsibilities:Packaging groceries: Ensure all items are securely packaged for customers.Unloading merchandise: Assist in removing items from baskets to ensure efficient restocking.Store maintenance: Maintain the store's appearance...

  • Customer Service Representative

    4 days ago

    Brenham, United States Ulta Beauty Full time

    About the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Beauty Advisor. In this role, you will be responsible for providing exceptional customer service and promoting our products and services.Your Key Responsibilities:Making eye contact with each guest and greeting them promptlyDetermining each guest's needs...

  • Associate Financial Representative

    3 months ago

    brenham, United States Modern Woodmen of America Full time

    Launch your financial services career with an organization that positively impacts thousands of families and communities each year. Modern Woodmen of America is a fraternal financial services organization built to help families throughout life. Together with our members across the country, we pioneer bright futures in the communities we serve.About the...

  • Sales Representative

    4 days ago

    Brenham, United States Ulta Beauty Full time

    At Ulta Beauty, we're looking for a highly skilled Sales Representative to join our team. This role is based in the charming town of [location], where you'll have the opportunity to work with a talented group of professionals who are passionate about beauty and customer service.We estimate the salary for this position to be around $45,000 - $55,000 per year,...

  • Customer Service Representative

    3 weeks ago

    Brenham, United States Burlington Full time

    Company OverviewBurlington is a leading off-price retailer offering high-quality products at discounted prices. Our stores offer a unique shopping experience, with a wide range of products to choose from.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier Associate. As a Cashier Associate, you will...

  • Customer Experience Representative

    4 days ago

    Brenham, United States Wingstop Full time

    At Wingstop, we're passionate about delivering World Class service to our Guests. As a Customer Experience Representative, you'll be the face and voice of our restaurant, responsible for creating authentic, positive, and genuine experiences. Your key responsibilities will include interacting with Guests by greeting them, answering the phone, taking orders,...

  • Equipment Sales and Service Representative

    4 days ago

    Brenham, United States WCTractor Full time

    Job DescriptionWe are seeking a dedicated Service Writer to join our team at our Brenham Kubota location. As a Service Writer, you will act as the crucial link between our service department and our valued customers. Your primary responsibilities will include developing strong customer relationships, creating cost estimates, logging needed parts, scheduling...

  • Practitioner of Occupational Therapy and Rehabilitation Services

    3 weeks ago

    Brenham, United States Synergy Care Full time

    About the JobSynergy Care is searching for an Occupational Therapist to fill an Outpatient Clinic position at an Assisted Living community in Texas. As a member of our team, you will provide quality patient care and work collaboratively with healthcare professionals.Job DescriptionProvide occupational therapy services to patients, caregivers, and facilities,...

  • Service Writer

    6 months ago

    Brenham, United States WCTractor Full time

    Job DetailsLevel Experienced Job Location Brenham Kubota - Brenham, TX Position Type Full Time Education Level High School Travel Percentage Negligible Job Shift Day Job Category Customer Service Service Writer Job DescriptionJoin Our Team at WCTractor as a Service Writer at our Brenham Kubota Location!Overview Are you passionate about providing exceptional...

  • CERTIFIED NURSE AIDE

    1 week ago

    Brenham, United States Regency Integrated Health Services Full time

    Job Details Job Location: Brenham Nursing and Rehabilitation Center - Brenham, TX Position Type: PRN Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Category: Nurse Description Primary Responsibilities The Certified Nurse Aide will provide assigned residents with routine daily nursing care and services in...

  • CERTIFIED NURSE AIDE

    1 week ago

    Brenham, United States Regency Integrated Health Services Full time

    Job Details Job Location: Brenham Nursing and Rehabilitation Center - Brenham, TX Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Category: Nurse Description Primary Responsibilities The Certified Nurse Aide will provide assigned residents with routine daily nursing care and services in...

  • CERTIFIED NURSE AIDE

    4 days ago

    Brenham, United States Regency Integrated Health Services Full time

    Job Details Job Location: Brenham Nursing and Rehabilitation Center - Brenham, TX Position Type: PRN Salary Range: Undisclosed Travel Percentage: None Job Category: Nurse Description Primary Responsibilities The Certified Nurse Aide will provide assigned residents with routine daily nursing care and services in accordance with the resident...

  • Driver

    4 months ago

    Brenham, United States Grocery Supply Company Full time

    Are you looking for a great career, with excellent pay and benefits, and a schedule that allows you to enjoy family and hobbies outside of work?Do you have the right skills and experience for this role Read on to find out, and make your application.We're a 75-year old, family-owned company passionate about our mission of Impacting Lives through Exceptional...

  • CERTIFIED NURSE AIDE

    3 days ago

    Brenham, United States Regency Integrated Health Services Full time

    Job Details Job Location: Brenham Nursing and Rehabilitation Center - Brenham, TX Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Category: Nurse Description Primary Responsibilities The Certified Nurse Aide will provide assigned residents with routine daily nursing care and services in...

  • CERTIFIED NURSE AIDE

    4 days ago

    Brenham, United States Regency Integrated Health Services Full time

    Job Details Job Location: Brenham Nursing and Rehabilitation Center - Brenham, TX Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Category: Nurse Description Primary Responsibilities The Certified Nurse Aide will provide assigned residents with routine daily nursing care and services in...

  • Customer Service Operations Manager Brenham

    1 month ago

    Brenham, Texas, United States WELLS FARGO BANK Full time

    Why Choose a Career with Us:At Wells Fargo, we believe that a fulfilling career is more than just a job. It's about finding all the elements that help you thrive in one place.#LivingTheWellLife means being supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and...

  • Parts and Service Representative

    7 days ago

    Brenham, TX, United States O'Reilly Automotive Full time

    About the JobThis is an exciting opportunity to join O'Reilly Automotive as an Inventory Control Associate. As a key member of our team, you will be responsible for maintaining inventory levels, processing shipments, and ensuring that our stores are always fully stocked.ResponsibilitiesMaintain accurate inventory records and perform cycle counts.Process...

  • VAN DRIVER

    1 week ago

    Brenham, United States Regency Integrated Health Services Full time

    Job Details Job Location: Brenham Nursing and Rehabilitation Center - Brenham, TX Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Description Primary Responsibilities The Van Driver performs work in the operation of a vehicle to assure safe transportation to and from various destinations. An...

  • VAN DRIVER

    1 week ago

    Brenham, United States Regency Integrated Health Services Full time

    Job DetailsJob Location Brenham Nursing and Rehabilitation Center - Brenham, TX Position Type Full Time Education Level High School Travel Percentage None Description Primary Responsibilities The Van Driver performs work in the operation of a vehicle to assure safe transportation to and from various destinations. An employee in this class drives a van or bus...