Automotive Client Care Specialist

3 weeks ago

Allston, United States Herb Chambers Honda of Boston Full time

Herb Chambers Honda of Boston has a fantastic opportunity to start a long and rewarding career for the right person We are seeking a Client Care Specialist to work in our BDC department. This customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Job Responsibilities: Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership Obtain customer information and keep accurate database Maintain a dealership standard for response time Set up sales appointments with all customers with the focus that all customers are prospective long-term customers Handle minor customer complaints and misunderstandings Benefits Include: Health & Dental Insurance 401K with company match Flexible Schedule Paid time off Must have flexible schedule and able to work weekends Must be self-motivated and performance driven Must be able to attend training Proven experience in sales. Auto sales preferred but not required. Strong written and verbal communication skills. Highly organized with the ability to learn quickly. Strong computer and typing skills Professional and personable demeanor Must be available weekends

  • Automotive Client Care Specialist

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