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Senior Data Analyst
4 months ago
Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.
The Senior Data Analyst will be primarily responsible for supporting the leaders of Heartland’s Operations teams with business process improvement, data analysis, and developing business intelligence (BI) tools. The Senior Data Analyst will work to gather, analyze, and translate data that has been collected regarding Heartland’s initiatives and production into a format to enable better business decisions.
Primary Responsibilities/Objectives:
Coordinate with leadership team to identify critical data to capture and report on
Consolidate and summarize data for business decision making and continuous improvements
Create graphical representations of data/analysis for easy consumption
Perform statistical analysis (correlation, regression, or time series analysis)
Inspect and cleanse data for accuracy and quality
Some data ETL/ELT responsibilities as needed
Other responsibilities as assigned
Core Competencies:
Strong understanding of reporting requirements and structural hierarchies for reporting in a collaborative environment. Query, analyze and transform complex data sets to optimize dashboard flexibility and performance.
Rationalize and identify use cases for developing data visualization, including identifying different personas for each use case.
The Senior Data Analyst will work with large amounts of data: facts, figures, and number crunching. The candidate will need to see through the data and analyze it to find conclusions. One needs to be strong in logic and mathematics.
Communication Skills: Senior Data Analyst will be expected to present their findings or translate the data into an understandable document. This candidate will need to write and speak clearly, easily communicating complex ideas. Needs to possess the ability to work in a team environment as well as individually.
Critical Thinking: Senior Data Analyst must look at the numbers, trends, and data and come to conclusions based on the findings.
Presentation Skills: Ability to organize data and supporting information into visual representations that allow consumers to easily dissect and make decisions based on data provided.
Attention to Detail: Data is precise. Data analysts have to make sure they are vigilant in their analysis to come to correct conclusions. Must make every effort not to only meet but also preempt customer needs.
Strong experience with hands-on building and deploying Tableau, Qlik, PowerBI or Spotfire data visualizations and dashboards
Strong understanding of data visualization concepts. Thoughtfully connects these concept business metrics and KPIs to achieve business goals.
Experience in relational database concepts with a solid knowledge of SQL Server
Google Suite Products: Advanced level with Google Sheets, Google Slides, and Google Docs
Education/Experience:
Position requires knowledge typically associated with a Bachelor’s Degree in Computer Science, MIS, Economics, Business, Mathematics, Statistics, related technical field, or equivalent work experience.
6+ years of applicable experience as a Data Analyst or similar role
Advanced Tableau experience building robust dashboards
Understanding of the Bankcard Industry or Commission Based Sales is a plus.
Preferred Qualities:
Motivated self-starter
Detail oriented
Cautious
Consistent
Tenacious
Ability to manage a project
Heartland Qualities:
Uncompromising honesty
Approachable and willing to offer helpful solutions
Ability to search relentlessly for better solutions
Must handle constructive feedback well
Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
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