Technical Support Specialist

2 weeks ago

Indianapolis, United States enableIT LLC Full time

Onsite- INDIANAPOLIS

The Technology Support Specialist performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and technology certification.

The Technology Support Specialist assists others in the technology department, as needed. Under direct supervision, provide after-hours service for escalated issues from the National Help Desk or supervisor.

  • Assist with the deployment of hardware and software to clients (including the installation, configuration and testing of basic firm hardware).
  • Assist with new hire processing (account requests, verification, basic equipment configuration).
  • Perform basic software troubleshooting and hardware triage support.
  • Assist with the equipment and set-up for conference/meeting facilities, as directed.
  • Assist with off-site support for client functions/meetings.
  • Handle minor administrative functions such as moving and delivering equipment to clients.
  • Perform administrative tasks, such as changing passwords.
  • Handle minor functions such as moves, adds, changes, etc.
  • Respond to customer inquiries concerning support requests, systems status, and network connectivity.
  • Resolve hardware and software problems for firm-standard hardware/software.
  • Record inquiries, and repair/service requests.
  • Diagnose problems through research, isolation and resolution steps using automated systems via Remedy.
  • Report problems with procedures and make suggestions for improvements.
  • Escalate to or consult with senior staff when a solution is unclear.
  • Coordinate, track, and maintain inventory, including software and documentation upgrades, distributions, and licenses.
  • Process firmwide requests for software and documentation.
  • Track software licenses to ensure that the firm does not violate its agreements, and work with Purchasing and Contracts departments regarding software licensing and maintenance issues. Coordinate mass distributions, including on-site software duplication and documentation reproduction.
  • Make recommendations to management regarding update and maintenance processes.
  • Perform administrative duties, as required.

  • Technical Support Specialist

    2 days ago

    Indianapolis, United States Lucid Services Group Full time

    A leading Indiana employer is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working in an enterprise level environment. Sharpen your skill set and add a well-known...

  • Technical Support Specialist

    7 days ago

    Indianapolis, United States Lucid Services Group Full time

    A leading Indiana employer is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working in an enterprise level environment. Sharpen your skill set and add a well-known...

  • Technical Support Specialist

    7 days ago

    Indianapolis, United States Lucid Services Group Full time

    A leading Indiana employer is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working in an enterprise level environment. Sharpen your skill set and add a well-known...

  • Technical Support Specialist

    7 days ago

    Indianapolis, United States Lucid Services Group Full time

    A leading Indiana employer is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working in an enterprise level environment. Sharpen your skill set and add a well-known...

  • Technical Support Specialist

    2 weeks ago

    Indianapolis, United States enableIT Full time

    Onsite- INDIANAPOLISThe Technology Support Specialist performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and...

  • Technical Support Specialist

    2 weeks ago

    Indianapolis, United States enableIT Full time

    Onsite- INDIANAPOLISThe Technology Support Specialist performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and...

  • Technical Support Specialist

    2 weeks ago

    Indianapolis, United States enableIT Full time

    Onsite- INDIANAPOLISThe Technology Support Specialist performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and...

  • Technical Support Specialist

    3 weeks ago

    Indianapolis, United States Hickory Recovery Full time

    Job DescriptionJob DescriptionHickory Recovery Network is looking for a Technical Support Specialist - Tier 1 to support our rapidly growing Healthcare Facilities and Corporate Offices. We are looking for a passionate and energetic candidate who has an enthusiasm for technology and helping people. This role is perfect for someone who thrives in fast-paced...

  • Technical Support Specialist

    2 weeks ago

    Indianapolis, United States BankTalent HQ Full time

    A Stable and Growing Employer The National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local market is directly attributable to our talented staff. With greater than 90% staff...

  • Technical Support Specialist

    3 days ago

    Indianapolis, United States BankTalent HQ Full time

    A Stable and Growing Employer The National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local market is directly attributable to our talented staff. With greater than 90% staff...

  • IT Support Specialist

    7 days ago

    Indianapolis, United States On-Board Services Full time

    IT Support Specialist Date: 11.2023 Function: IT & Security Reports to: Manager, IT Position Summary: The IT Support Specialist is responsible for providing technical support to our internal team members, managing hardware inventory and maintaining servers. This role assists with IT support initiatives, and plays role in maintaining our IT environment....

  • Technical Support

    2 weeks ago

    Indianapolis, Indiana, United States ADT Full time

    Job DescriptionTechnical Support - Tier IICompany Overview:The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more...

  • Technology Support Specialist

    2 weeks ago

    Indianapolis, United States inSync Staffing Full time

    The Technology Support Specialist I performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas, including support center/technology support, networking, telecommunications, help desk, and technology...

  • Customer Support Specialist

    2 weeks ago

    Indianapolis, United States George E. Booth Co., Inc. Full time

    George E. Booth is an EEO employer - M/F/Vets/Disabled The George E. Booth Co. is a family-owned and operatedindustrial automation sales company looking to hire their next full-timeCustomer Support Specialist in Indianapolis, IN. Visitwww.gebooth.com to learn more about the company values, products, and industry.A clean driving record is required for this...

  • Salesforce Support Specialist

    2 weeks ago

    Indianapolis, United States BCforward Full time

    Salesforce Support Specialist – Indianapolis, INFull-TimePosition OverviewJoin our Technology Services team as a Salesforce Support Specialist, and you will be a critical problem solver supporting our Salesforce-based business systems. You will provide technical support and training while helping end-users fully utilize our Salesforce-based applications....

  • Salesforce Support Specialist

    2 weeks ago

    Indianapolis, United States BCforward Full time

    Salesforce Support Specialist – Indianapolis, INFull-TimePosition OverviewJoin our Technology Services team as a Salesforce Support Specialist, and you will be a critical problem solver supporting our Salesforce-based business systems. You will provide technical support and training while helping end-users fully utilize our Salesforce-based applications....

  • Application Support Specialist

    2 days ago

    Indianapolis, United States Field of Talent Full time

    About Us: We are a production company that is passionate about delivering captivating stories to today's audience. As a rapidly growing media company, we prioritize talent and dedication, fostering a culture of advocacy where we leverage our platform to make a positive impact on people's lives. About the position: We're seeking a dedicated and...

  • Customer Support Specialist

    3 weeks ago

    Indianapolis, United States Russell Tobin Full time

    The full job description is below.Role: Support Specialist Location: 101 Customer Site Street, Indianapolis, IN 46225, United States Duration: 12+ months Rate: $20 - 25/ hrs on w2 Job Description: and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.quality service and...

  • Customer Support Specialist

    4 weeks ago

    Indianapolis, United States Russell Tobin Full time

    The full job description is below.Role: Support Specialist Location: 101 Customer Site Street, Indianapolis, IN 46225, United States Duration: 12+ months Rate: $20 - 25/ hrs on w2 Job Description: and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.quality service and...

  • Customer Support Specialist

    4 weeks ago

    Indianapolis, United States Russell Tobin Full time

    The full job description is below.Role: Support Specialist Location: 101 Customer Site Street, Indianapolis, IN 46225, United States Duration: 12+ months Rate: $20 - 25/ hrs on w2 Job Description: and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.quality service and...