![BMW](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advocate Verffentlicht: NEW BMW Financial Services, US Kun[...]
4 weeks ago
Kundenservice
Hilliard
04.03.2022
** Customer Service Advocate**
We are looking for someone who loves to deliver premium customer experience, is dependable, will arrive on time for their shift and adhere to their daily schedule. If this is you, read more about this position.
As one of the twenty-six worldwide subsidiaries of the Financial Services Division of BMW AG. Our momentum is moving at such a rapid pace that we continually exceed average international growth rates and we constantly create new opportunities for our employees worldwide. Be a part of our exciting growth by expressing interest in our Customer Services Advocate position located at our **Hilliard, OH office**.
As a Customer Service Advocate you will be responsible for handling all inbound Customer Service calls, early stage Collection calls, and initial early stage Lease End calls while providing premium customer service that is both accurate and efficient, leading to high levels of customer satisfaction through active engagement, issue resolution and promotion services and products that enhance the customers financing experience. You will actively promote the use of products and services that will help reduce costs or generate revenue i.e. einvoice, EasyPay, web site utilization, etc. Increase customer retention and support BMW Group sales when handling end of lease calls that fall within 120 to 90 days of maturity by promoting active dealer engagement, inspections, and mileage adjustments, as well as adhering to changes with privacy, authority matrix, policies and procedures. Required to observe regulatory changes in regard to the Fair Credit Reporting Act and general compliance regulations.
As a Customer Service Advocate your shifts will vary between the hours of 9AM - 9PM on Monday - Thursday and 9AM - 6PM on Friday. Some evenings through the week will be required. During the initial training period, you will be onsite with your colleagues and trainer.
Please note, this position is not remote and relocation assistance is not available.
Join the BMW Financial Services team and enjoy a high-performance benefits package which includes:
Company paid medical, dental and vision insurance
Employee car program
401(k) savings plan
Retirement Income Account (RIA)
Even more so than the generous compensation and benefits, the culture and values of BMW Financial Services make it the ultimate working environment. These values include such things as, Responsibility, Respect, Trust, and Fairness. We allow these values to guide the way we conduct ourselves and our business.
Qualifikation:
**Minimum Requirements:**
High school diploma/GED
6-12 months customer service experience**Preferences:**
Bachelor's Degree
**Customer Service Advocate**
20220304
Automotive
Hilliard
USA
Unternehmensbereich:
BMW Financial Services, US
Standort:
Hilliard
Arbeitsbereich:
Kundenservice
Job ID:
220000ZV
Verffentlichungsdatum:
04.03.2022
Vollzeit
#J-18808-Ljbffr
-
Hilliard, United States BMW Group Full timeCustomer Interaction Services Hilliard, Ohio 04.03.2022 ** Customer Service Advocate** We are looking for someone who loves to deliver premium customer experience, is dependable, will arrive on time for their shift and adhere to their daily schedule. If this is you, read more about this position. As one of the twenty-six worldwide subsidiaries of the...
-
Overnight Customer Service
4 weeks ago
Hilliard, United States Planet Fitness - Duo Fit, LLC Full timeJob DescriptionJob DescriptionJob SummaryThe Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Thursday. This position is Full Time.Essential...
-
Overnight Customer Service
3 weeks ago
Hilliard, United States Planet Fitness - Duo Fit, LLC Full timeJob DescriptionJob DescriptionJob SummaryThe Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Thursday. This position is Full Time.Essential...
-
Overnight Customer Service
4 weeks ago
Hilliard, United States Planet Fitness Inc. Full timeJob Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Thursday. This position is Full Time. Essential Duties and...
-
Overnight Customer Service
3 weeks ago
Hilliard, United States Planet Fitness Inc. Full timeJob Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Thursday. This position is Full Time. Essential Duties and...
-
Overnight Customer Service
4 weeks ago
Hilliard, United States Planet Fitness - Duo Fit, LLC Full timeJob Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Thursday. This position is Full Time. Essential Duties and...
-
Overnight Customer Service
3 weeks ago
Hilliard, United States Planet Fitness - Duo Fit, LLC Full timeJob Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Thursday. This position is Full Time. Essential Duties and...
-
Field Service Technician
4 weeks ago
Hilliard, United States Hobart Service Full timeFull-timeFLSA Status: Non-ExemptCompany Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
-
Field Service Technician
3 weeks ago
Hilliard, United States Hobart Service Full timeFull-timeFLSA Status: Non-ExemptCompany Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
-
Fulltime Customer Service Rep
2 weeks ago
Hilliard, United States CareerBuilder Full timeJob Summary This job is full time and will require you work one weekend shift. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in a friendly manner and assist callers with a variety of questions. Check ID and...
-
Seasonal Customer Service
2 months ago
Hilliard, United States Michaels Stores Full timeSeasonal Customer Service page is loaded **Seasonal Customer Service** **Seasonal Customer Service** locationsHilliard-1830 Hilliard Rome Rd time typePart time posted onPosted Today job requisition idR00102439 Store - COLUMBUS-HILLIARD, OH**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most...
-
Seasonal Customer Service
3 weeks ago
Hilliard, United States Michaels Stores Full timeSeasonal Customer Service page is loaded **Seasonal Customer Service** **Seasonal Customer Service** locationsHilliard-1830 Hilliard Rome Rd time typePart time posted onPosted Today job requisition idR00102439 Store - COLUMBUS-HILLIARD, OH**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most...
-
Insurance and Financial Services Position
4 weeks ago
Hilliard, United States Mike Mcclaskie - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a sales representative with the Mike McClaskie Insurance Agency, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your...
-
Insurance and Financial Services Position
3 weeks ago
Hilliard, United States Mike Mcclaskie - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a sales representative with the Mike McClaskie Insurance Agency, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your...
-
Service Coordinator II
2 weeks ago
Hilliard, United States National Church Residences Full timeDescription : Competitive Pay - Awesome Benefits! Location(s): Abbey Church Village located in Dublin, Ohio Worthington East Court located in Columbus Ohio Work type: Full Time 40 hours a week National Church Residences serves more than 46,000 seniors through our array of housing and health care services. With more than 360 communities...
-
Hilliard, United States Amazon Data Services, Inc. Full timeAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...
-
Hilliard, United States Amazon Data Services, Inc. Full timeAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...
-
Customer Service Representative Second Shift
3 weeks ago
Hilliard, United States Planet Fitness - Duo Fit, LLC Full timeJob SummaryThis job is full time and will require you work one weekend day. Shift are 12p-8pm, 2pm to 10pm and/or, 3pm-11pm. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer serviceHandle all front desk related activities not limited to: Answer phones in a friendly manner and assist...
-
Full-time Customer Service Rep
4 weeks ago
Hilliard, United States Planet Fitness - Duo Fit, LLC Full timeJob DescriptionJob DescriptionJob SummaryThis job is full time and will require you work one weekend shift.Essential Duties and ResponsibilitiesGreet members, prospective members and guests by providing exceptional customer serviceHandle all front desk related activities not limited to: Answer phones in a friendly manner and assist callers with a variety of...
-
Full-time Customer Service Rep
3 weeks ago
Hilliard, United States Planet Fitness - Duo Fit, LLC Full timeJob DescriptionJob DescriptionJob SummaryThis job is full time and will require you work one weekend shift.Essential Duties and ResponsibilitiesGreet members, prospective members and guests by providing exceptional customer serviceHandle all front desk related activities not limited to: Answer phones in a friendly manner and assist callers with a variety of...