Short-Term Reservations Specialist
2 weeks ago
Reservations Specialist
Are you passionate about providing exceptional customer service and creating memorable experiences? Rockport Living in Rockport, TX is seeking a Reservations Specialist Manager to join our team. With a competitive salary ranging from $38,000 to $42,000, you'll have the opportunity to lead our boutique store operations and manage reservations with a personal touch.
Our team values teamwork, creativity, and a customer-centric approach. If you have a knack for organization, a flair for customer interactions, and a drive for success, come be a part of our team where you can make a real impact in a thriving environment. With continuing education and onsite training, your knowledge of both industries will grow. We invest in our employees and as we grow, so do you
Responsibilities
•Oversee and manage the reservations system to ensure efficient booking processes and optimal customer experience
•Develop and implement digital marketing strategies to promote store offerings and increase online reservations
•Utilize social media skills to engage with customers, promote store events, and drive traffic to the boutique
•Maintain a high level of detail-oriented skills to manage inventory, track reservations, and provide accurate information to customers
•Provide exceptional customer service by addressing inquiries, feedback, and concerns promptly and professionally
Qualifications
•Strong background in customer service is required for this position
•Experience in digital marketing is essential
•Proficiency in social media engagement is a must
•Excellent attention to detail is necessary
•Competency assessment is a key requirement
•Previous experience in managing short-term rentals is preferred
•Effective communication skills are crucial
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