QA / Change Management Consultant

2 weeks ago

Ashburn, United States ABBTECH Professional Resources Full time

This program requires US Citizenship Clearance Preference: 1. CBP Full BI - 1st priority 2. Any DHS badge + DoD Top Secret - 2nd choice 3. DoD Top Secret + willingness to get CBP clearance - 3rd choice (it can take 45 days to 6 months to obtain a CBP clearance – work can only begin once the clearance is fully adjudicated) **Position Responsibilities:** + Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling. + Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules. + Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring all necessary documentation is available for review. + Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks. + Assist in the identification and mitigation of potential risks and issues associated with changes. + Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes. + Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes. + Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership. + Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices. **Position Requirements:** + Bachelor's degree in computer science, information systems, or a related field. + 4 years of experience in change management coordination or a related role. + Strong understanding of change management principles, methodologies, and best practices. + Familiarity with ServiceNow or other change management tools. + Excellent organizational skills with great attention to detail. + Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. + Ability to prioritize and manage multiple change requests simultaneously. + Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus. **Position Details:** + Pay Rate / Range: $45-$53.12 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions._ + Benefits (Regular, Full Time Employees): 1. Medical, Dental, and Vision offerings 2. Weekly Direct Deposit 3. Paid Holidays and Personal Time Off 4. 401(k) with match 5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages 6. Pre-Paid Legal and Employee Assistance Programs 7. Northwest Federal Credit Union Membership 8. BB&T @ Work Program **_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_**

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