Loan Services Supervisor

4 weeks ago

Bangor, United States CareerBuilder Full time

The Loan Services Supervisor is responsible for leading a specific team (or multiple teams) of associates within the Loan Services department. The Loan Services Supervisor is responsible for the management and oversight of all activities taking place within their assigned team(s). Depending on the team(s) being led, these activities may include (but are not limited to) loan-related customer service and account maintenance, new loan onboarding, loan transaction processing and corrections, error research and resolution, investor servicing and reporting, escrow administration, credit bureau reporting, commercial and business loan servicing, loan modifications, loan collateral tracking, and paid-loan processing.As a member of the Loan Services Leadership team, the Loan Services Supervisor is expected to help provide operational and tactical leadership to the department in support of the overall strategic vision of Operations, and the bank. The Loan Services Supervisor is expected to lead and nuture a customer-centric, You Matter More, culture while maintaining and enhancing efficiency and quality of work standards.The Loan Services Supervisor should continuously acquire, maintain and increase their knowledge of banking, loan-related subject matter/products (including new/emerging product opportunities) and applicable regulatory requirements.In addition, the Loan Services Supervisor will be expected to build strong relationships with their business partners throughout the organization. A strong skillset in collaboration, building relationships, and solution-based leadership will be required in order to ensure success while involved in issue resolution, project management, and process enhancement. Routinely exercises discretion and independent judgment while performing duties.This is a full-time career opportunity based in Bangor, Maine that provides both remote and on-site work options with a required minimum of four days a week in the office. The hybrid (remote/on-site) work option is available upon successful completion of initial training (approx. 90-120 days).

Key Accountabilities:
Serves as a resource and mentor for associates and routinely/proactively provides support, coaching and feedback.
Helps create/maintain a culture of continuous improvement, both within team tasks/responsibilities and personnel.
Serves as a point of contact for internal business partners, auditors/examiners and/or customers on matters relevant to their assigned team(s).
Performs assigned operational duties, including some that are complex and require strong analytical skills to complete.
Ensures that work schedules/deadlines are monitored, maintained and met. Responsible for ongoing monitoring and management of team workloads.
Leads efforts to continue process improvement, with a keen eye on risk management, while also helping to identify potential opportunities to leverage automation and/or robotics.
Helps ensure that customer account information and reports are processed timely, accurately and in accordance with Bank and third-party policies and procedures.
Compiles data and provides reporting/information to management and other areas of the Bank.
Reviews and recommends process improvements to reduce cost, improve efficiency and/or mitigate risk to the bank.
General Accountabilities:
Leadership

Motivates and encourages others; delegates routine and important tasks and decisions, shares information creates an inclusive environment, recognizes success.
Managing for Results

keeps team accountable for actions, provides resources and support, applies clear and consistent performance standards. Takes ownership of departmental shortcomings, if applicable.
Initiative

Takes independent action, operates as a pro-active self-starter, and acts on opportunities, practices self-development.
Creativity/Innovation

Looks for opportunities to increase efficiency and effectiveness throughout the department. Has ability to constructively challenge assumptions and seek/develop new and different ways to improve performance and engagement throughout the department.
Adaptability/Flexibility

Adapts to change, is open to new ideas, takes on new challenges, works well under pressure, and adjusts plans to meet changing needs.
Proactivity/Initiative

Takes independent action, operates as a pro-active self-starter, and acts on opportunities, practices self-development.
Integrity/Ethics

Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys news whether good or bad.
Interpersonal Skills

Has excellent communication skills, both written and verbal as well as the ability to exhibit active listening skills and being open to other viewpoints, perspectives, etc.
Organizational Skills

Able to effectively manage, prioritize and keep track of multiple tasks/projects/requests at any given time.
Vision/Values

Supports company mission/values through daily actions and decisions, communicates the Banks mission, vision and values to others, and incorporates vision when planning.
Knowledge/Experience Requirements:
College degree preferred.
Prior experience in leading teams/managing people helpful.
Loan Servicing, banking and/or financial services experience helpful.
Physical Demands/Conditions Requirements:
General office environment.
Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting and standing required.
Equipment Used:
General office equipment.
Misc.:
Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.
Conforms to acceptable punctuality/attendance standards as expressed in the Employee Handbook.
Performs additional duties as requested.
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.

#J-18808-Ljbffr

  • Mortgage and Consumer Servicing Specialist I

    1 week ago

    Bangor, United States Bangor Savings Bank Full time

    Position Overview:This is a full-time career opportunity based in Bangor, Maine, offering both remote and on-site work options, with a requirement of a minimum of three days per week in the office. The Mortgage and Consumer Loan Servicing Specialist role entails servicing both the Bank's residential mortgage and consumer loan portfolios, implementing...

  • Mortgage and Consumer Servicing Specialist I

    4 days ago

    Bangor, United States Bangor Savings Bank Full time

    Position Overview: This is a full-time career opportunity based in Bangor, Maine, offering both remote and on-site work options, with a requirement of a minimum of three days per week in the office. The Mortgage and Consumer Loan Servicing Specialist role entails servicing both the Bank's residential mortgage and consumer loan portfolios, implementing...

  • Food Services Supervisor

    2 days ago

    Bangor, United States Job Corps Full time

    Job DescriptionJob DescriptionCompany DescriptionOur Job Corps programs provide life-changing services that help young people succeed in school, obtain good jobs, excel in their chosen fields, and serve as contributing members of their communities. We accomplish this through an intense commitment to safety, quality service, excellence, and partnerships.Job...

  • Excellent BC/BE OB/GYN Opportunity in Bangor, Maine Student loan reimbursement $20/year with no cap

    1 month ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center has an exciting opportunity to join our established and growing Womens Health practice. Our team includes nine physicians, two certified nurse midwives, two nurse practitioners and exceptional support staff. We provide routine and high-risk OB/GYN services and surgery and work closely with MFM specialists caring...

  • Medical Slide Secretary

    2 weeks ago

    Bangor, United States Dahl Chase Diagnostic Services Full time

    Under the direction of the Supervisor of Administrative Services, the Medical Slide Secretary performs duties in support of the Pathology Department.This position will be responsible for all slide filing, requests for slides, and maintenance of the slide file room with some phone responsibilities. Experience with Windows and Microsoft Office is preferred....

  • General Cleaner

    1 week ago

    Bangor, United States GDI Services Full time

    *About us*GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally...

  • Customer Service Representative

    2 days ago

    Bangor, United States Temco Logistics Full time

    *CUSTOMER SERVICE REPRESENTATIVE**Schedule: 8am-5pm; 11am-7pm**TEMCO LOGISTICS* is looking for a _Customer Service Representative_ to join our *Bangor, ME *location. As a customer service representative, you will be responsible for engaging with customers on behalf of their company. In your role your duties will include but not limited to, answering phone...

  • RN Nursing Supervisor

    1 week ago

    Bangor, Maine, United States Eastside Center for Health & Rehabilitation Full time

    -:   A Great Place to Work   Eastside is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the...

  • Urology job in Bangor ME. Job in Bangor Allied-IT Jobs

    21 hours ago

    Bangor, Maine, United States Archway Physician Recruitment Full time

    Urology Opening in Bangor, ME Seeking an additional board-certified/board-eligible Urologist to join six others in a well-established, thriving, hospital-employed urology practice. We offer a four-day schedule, competitive salary, and benefits package, including student loan repayment assistance. 3-5 years of experience is preferred. Robotic surgical...

  • Excellent BC/BE OB/GYN Opportunity in Bangor, Maine Student loan reimbursement $20/year with no cap

    2 weeks ago

    Bangor, ME, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center has an exciting opportunity to join our established and growing Womens Health practice. Our team includes nine physicians, two certified nurse midwives, two nurse practitioners and exceptional support staff. We provide routine and high-risk OB/GYN services and surgery and work closely with MFM specialists caring...

  • Teller I

    6 days ago

    Bangor, United States TD Bank Full time

    TD Bank - JobID: R_1343358 [Bank Teller] As a Teller at TD Bank, you'll: Conduct needs-based conversations and offer financial solutions; Process Teller transactions for Customers including servicing Customer accounts, accepting loan payments, etc; Balance Automated Teller Machines (ATMs) and Teller Cash Dispensers (TCDs)/Teller Cash Recyclers (TCRs); Adhere...

  • Excellent BC/BE OB/GYN Opportunity in Bangor, Maine Student loan reimbursement $20/year with no cap

    2 weeks ago

    Bangor, ME, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center has an exciting opportunity to join our established and growing Womens Health practice. Our team includes nine physicians, two certified nurse midwives, two nurse practitioners and exceptional support staff. We provide routine and high-risk OB/GYN services and surgery and work closely with MFM specialists caring...

  • Family Medicine job in: Bangor, ME

    16 hours ago

    Bangor, United States Archway Physician Recruitment LLC Full time

    Family Medicine opening in Bangor, MEFull Time, PermanentVisa EligibleFQHC qualifiedCome join our comprehensive Federally Qualified Health Center in this lovely setting just far enough away from the hustle and bustle to offer you life the way it should be! We are the largest and most comprehensive FQHC in Maine and the 2nd largest in New England!Health...

  • General Cleaner

    7 days ago

    Bangor, ME, United States GDI Services Full time

    *About us* GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally...

  • Anesthesiology job in: Bangor, ME

    7 days ago

    Bangor, United States Archway Physician Recruitment LLC Full time

    Cardiac Anesthesiology opening in Bangor, ME Seeking board certified/board eligible general, cardiothoracic, and pediatric anesthesiologists to join our growing anesthesia service. Join a highly skilled physician group providing a broad spectrum of surgical cases, including orthopedic, vascular, bariatric thoracic, general, pediatrics, ENT, Urology, OB/GYN...

  • Advanced Practice

    1 month ago

    Bangor, United States Archway Physician Recruitment Full time

    **Emergency Medicine PA opening in Bangor, ME** * Full-time, permanent opening * Hospital-employed * Joining an established team of 18 Physicians & 10 PAs * Tertiary care center * Strong support from sub-specialties and hospital employed admitting services * ***EM Fellowship or 2-3 years EM experience required*** * ED serves a high-acuity patient...

  • Cardiology ACNP/PA Opportunity at Progressive Maine Tertiary Care Center

    16 hours ago

    Bangor, United States Northern Light Health Full time

    Northern Light Health Eastern Maine Medical Center is seeking an Acute Care Nurse Practitioner or Physician Assistant to join our busy, well-established cardiology practice that is continuing to grow in the northern half of the state. Primary responsibilities include inpatient and outpatient care, complete diagnostic and follow-up services, admissions,...

  • Patient Service Rep III

    7 days ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Orthopedic Clinic Position is located: 925 Union Street Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:00 AM to 4:30 PM **Position may be eligible for a $1000 bonus (minus tax) paid after the successful completion of probation period. ** (external only) Summary: The Patient Service...

  • Family Medicine job in: Bangor, ME

    7 days ago

    Bangor, United States Archway Physician Recruitment LLC Full time

    Family Medicine Opening in ME Located in Bangor, ME - Portland 130mSeeking Family Medicine Physician to provide high quality primary care services to patients of all ages. Graduate of an accredited medical school with a Maine State license to practice medicine and have a valid DEA number. Board Certification by the American Board of Family Medicine within...

  • Fellowship-Trained Uro-Oncologist for Multi-Subspecialty Practice in New England

    1 month ago

    Bangor, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center seeks an additional board-certified/board-eligible Uro-Oncologist to join our Urology group. Successful completion of SUO accredited Fellowship in Urologic Oncology is requiredExperience is preferred; however, we will consider new fellowship graduates.  Northern Light Urology is a well-established, thriving,...