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Customer Service Representative

2 months ago

Englewood, United States Century Group Full time

Century Group has a leading manufacturing client that is in search of an entry-level Customer Service Representative to join a team in Englewood. Qualified candidates with 1 years of accounting experience are encouraged to apply. Local candidates only. 7am-5pm Schedule Job Description: Troubleshoot account problems and resolve other general inquiries over the phone to maximize the customer experience Demonstrate functional skill in communicating via email, utilizing basic account information pertaining to the customer Process customer orders and issue credits accurately and in a timely manner Perform administrative responsibilities such as checking faxes and email on a daily basis, writing sample order requests and special orders when necessary Work independently and escalates issues as appropriate Requirements: Proficient with the Microsoft Office Suite, including strong Excel and ERP system skills Strong analytical, problem-solving and organization skills Excellent verbal, written and interpersonal communication skills Able to communicate with professionals at all levels Able to work independently and take initiative Able to adapt to changing priorities Century Group is an award-winning recruiting and staffing firm that provides top-tier accounting and finance talent to start-up, mid-market and Global 1000 enterprises on a direct hire, temporary and temp-to-hire basis. Our specialized focus, extensive talent network and over 25 years of experience guarantee we'll identify, evaluate and deliver the right professional to you-fast. REF 45265