Call Center Intake Specialist

2 months ago

Meridian, United States Bish's RV, Inc. Full time

What you'll do: Responsible for inbound and outbound calls Troubleshoot needs, services, and or customer concerns Scheduling service appointments and unit drop offs Translating technician notes for entry into our service database to create work orders What we're looking for: Call center experience is a plusExcellent verbal and written communication skills Confidence in phone communication and multi-line use Fun personality that reflects our brand and excites our customers to use this serviceExperience in event coordination Strong computer and data entry skills Ability to adapt in a fast-paced environment Ability to work some SaturdaysNeat, clean, and professional appearanceAbility to pass a background check and drug testDemonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workersWho we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K with 5% match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement Annual Incentive Trip for Top Performers RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

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