Front Bar Receptionist
1 month ago
Job Description
FACE FOUNDRI NAPLES is the first of this incredible, fast-growing brand in Florida. Located near Naples' vibrant main street, you will have a hand in bringing affordable, accessible, and inclusive skincare to the Naples community. We are hiring warm, outgoing, hardworking, authentically amazing people who are looking for a place to work that inspires them, challenges them, and makes them proud to serve our clients.
As a Front Bar Receptionist, you will work in partnership with the Salon Manager to provide outstanding customer service. You will be apart of a fun and energetic environment with TONS of career growth potential
Job Duties and Responsibilities:
- Create an impeccable experience for each customer
- A warm welcome, pleasant check-in, and friendly professional service greeting
- Help check-out and rebook clients
- Ensure consistent on-time appointment starts
- Follow FACE FOUNDRI standards and protocols
- Service and product education and recommendations that align with each client's unique needs
- Client concerns resolved using a 'make it right' approach
- Meet and exceed service, product, rebook goals
- Participate in required education
- Attend all metric and goals meetings
- Helps book appointments in-person and over the phone
- HS diploma or equivalent
- Current Florida Facial Specialist/Esthetician License students is a plus
- 1+ years customer service experience
- 1+ years of spa/salon experience is a plus
- Ability to work nights and weekends. Saturdays are required
- Flexible availability
- Ability to perform minor lifting
- Bi-lingual Spanish speaking is a plus
Job Type: Part-Time (2-3 days per week, including weekends)
Compensation: Competitive compensation, including hourly (based on experience), plus product sales commissions, Ongoing training opportunities and generous product and service discounts.
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