Urgently Hiring Client Services Rep
3 weeks ago
Benefits:
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
We are looking for a talented and customer-focused Client Services Representative to join our team. In this role, you will be responsible for managing and maintaining positive relationships with our clients, providing excellent customer service, and ensuring that their needs are met.
Responsibilities:
Act as the primary point of contact for our clients, answering their queries and resolving their issues in a timely and professional manner
Build and maintain strong relationships with our clients, ensuring their satisfaction and loyalty to our services
Collaborate with the sales team to identify and pursue new business opportunities
Utilize customer relationship management (CRM) software to track and manage customer interactions and data
Participate in team meetings and training sessions to stay up-to-date with industry trends and best practices
Requirements:
High School Diploma or equivalent
Proven experience in a customer service or client-facing role
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making skills
Ability to work independently and as part of a team
We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company. If you are passionate about customer service and enjoy working in a dynamic and fast-paced environment, please submit your resume and cover letter for consideration.
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