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System Administrator
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Position Summary Reporting to the Information Technology Director, the System Administrators main role is to ensure secure and authorized access for La Familia Health (LFH) personnel to the infrastructure. This position oversees the daily operations of LFH computer systems and provides support for the network infrastructure. The System Administrator works closely with the network support vendor under direct guidance. Primary Responsibilities Monitor system performance and troubleshoot issues in collaboration with the Network Support Vendor. Install and configure software and hardware. Support the EMR System Administrator in training and reporting requirements for the company and regulatory agencies. Assist in the implementation of IT projects and process improvements. Set up accounts and workstations. Troubleshoot issues and outages. Provide telephone support to staff and patients as needed. Ensure security through access controls, backups, and firewalls while collaborating with the Network Support Vendor. Assist with Helpdesk issues and work towards resolution promptly. Upgrade systems with new releases and models. Develop expertise to train staff on new technologies. Design and build an intranet site with technical documentation, manuals, procedures and other company?related internal resources. Verify that peripherals are functioning correctly. Arrange repairs quickly in the event of hardware failure. Monitor network communication. Manage password and identity. Manage user accounts and permissions within the network environment. Conduct regular system backups and ensure data integrity. Implement and maintain system security measures, including antivirus and intrusion detection systems. Monitor system logs for security breaches and other anomalies. Perform system upgrades and patches in accordance with established procedures. Conduct system audits to ensure compliance with organizational policies and regulatory requirements. Provide technical guidance and support to other IT personnel. Qualifications & Experience Bachelors degree in Computer Science or a related field (preferred). Associates degree or higher, or a certificate in general office skills/administration is acceptable. Minimum of 5 years of experience in IT support roles with a strong emphasis on system administration, troubleshooting, and network management. Proficient in administering Windows and/or Linux server environments, virtualization technologies (e.g., VMware, Hyper?V), and cloud services (e.g., AWS, Azure). Excellent organizational and self?management skills, including proficiency in time management, document management, task prioritization, effective communication, and awareness of operational issues. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). CPR certification (required). Benefits Four (4) weeks of annual leave. Up to two (2) weeks of sick leave. Up to one (1) week of continuing education leave. Eight (8) paid holidays. Medical, Dental, Vision insurance available for staff and eligible family members. Paid term life insurance (flat $25,000). Paid short?term disability. Optional life and critical care insurance. Medical and dependent care expense accounts. Health Savings Account. 403(b) retirement savings plan (company match after 12 months). Additional Information Union: Non?Union. Bargaining Unit position. La Familia offers opportunities for employment in the fields of medicine, nursing, dentistry, health education, and other support services. We are an equal opportunity employer. #J-18808-Ljbffr
