Director Project Management

Project Director We enable financial institutions to become digital leaders. As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here. We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together. Job Purpose The Project Director is responsible for leading and overseeing all product and delivery services activities within a software product company operating in the banking domain. The role involves managing a team of professionals and ensuring the successful delivery of services to clients, while also driving business growth and maintaining high levels of customer satisfaction. Duties & Responsibilities Lead and manage the product and delivery services team, providing guidance and support to ensure effective execution of projects. Develop and maintain strong relationships with clients, understanding their needs and aligning services to meet their expectations. Attend project steer cos and build C-level. Manage and own a software services portfolio of around 40 clients. Define and implement service delivery strategies, ensuring efficient processes and timely project completion. Drive business growth by identifying new opportunities within existing accounts and actively seeking new clients. Collaborate with different teams, including sales, marketing, and development, to enhance service offerings and address client requirements. Monitor project timelines, budgets, and scope to ensure on-time and on-budget delivery and implement improvements and corrective actions as necessary. Provide leadership and mentorship to Project Managers and team members, fostering a collaborative and high-performing work environment. Ensure compliance with company policies, procedures, and quality standards during service delivery. Manage and resolve any project escalations or issues promptly. Provide regular reporting on project status, risks, and financial metrics to senior management. Skills & Competencies Strong leadership abilities, with the ability to inspire and motivate a team. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders. Project/Program management experience and skills, with the ability to effectively plan, execute, and control multiple projects within timeframes and budgets Sound knowledge of the banking domain and the software product industry, with a deep understanding of client needs and market trends. Proven experience in managing and delivering professional services to clients, with a focus on customer satisfaction. Analytical and problem-solving skills, with the ability to identify issues and implement effective solutions. Strong business acumen, with an understanding of financial and commercial aspects related to professional services. Flexibility and adaptability, with the ability to work in a fast-paced and changing environment. Experience & Qualifications 15+ years' of relevant work experience Bachelors or master's degree in Computer Science. Proven experience in a leadership role within professional services, preferably in the software product industry and banking domain. Knowledge of software implementation methodologies and project management principles. Familiarity with regulatory frameworks and compliance requirements in the banking industry. Relevant certifications (e.g., PMP, ITIL) would be an advantage. Strong track record of successfully managing client relationships and delivering results. About VeriPark: We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide. With offices in 15 countries from North America to Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide. If you like value growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us