![Pacific Hospitality Group](https://media.trabajo.org/img/noimg.jpg)
Front Desk Supervisor
1 month ago
Pacific Hospitality Group believes that attention to detail is the greatest form of generosity we can offer our guests, clients, and colleagues. Whether it's the artful pour of a drink or the elegant line of a chaise. We believe that if we have time to make it, we have time to make it beautiful.
Hyatt Place Phoenix/Downtown opened in September 2021 and is in the middle of downtown phoenix within walking distance to entertainment venues and the Phoenix Convention Center. Our 238-room hotel offers all hospitality needs in the downtown area including a full-service restaurant on our first floor.
Are you a fast-thinking individual that meets challenges with enthusiasm and urgency that enjoys a competitive catering arena? Are you flexible, "think outside the box", and have the ability to build relationships and provide outstanding service to clients and both external and internal customers? Are you persuasive by nature, but assertive and adept in obtaining new clients and having the ability to close the deal?
If the answer is YES, Hyatt Place Phoenix/Downtown is looking for a Front Desk Supervisor to join their team
Front Desk Supervisor (AM Shift)
Position Summary:
Responsible for assisting the Front Office Manager with the planning, organization, development and direction of the Front Desk staff to operate at the highest service standards as they relate to efficiency, professionalism, accuracy, and customer service. Builds and manages teams effectively.
Primary Responsibilities/Essential Functions:
Other Responsibilities/Supportive Functions:
Maintain the integrity of the room inventory and optimize room revenue when blocking or rooming guests. Performs essential functions of Guest Services Agent as needed. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
Note: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.
Qualifications (relevant experience, education, and training):
High school diploma or general education degree (GED); or equivalent combination of education and experience. Two or more years related experience and/or training. Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction. Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction. Able to use mathematics to solve problems. Requires ability to use computers programmed with accounting software to record, store and analyze information. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Able to work independently with minimal guidance and as part of a team. Completes all required training as scheduled. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Must maintain a clean and appearance and professional demeanor.
For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.
Hyatt Place Phoenix/Downtown is an equal opportunity and E-Verify employer M/F/V/D
-
Front Desk Supervisor
4 weeks ago
Phoenix, United States Hampton Inn Phoenix Airport North Full timeWe are seeking a detail-oriented and customer-focused Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will play a pivotal role in ensuring a smooth and positive guest experience. **Responsibilities** - Supervise and lead the front desk team, providing guidance, training, and support - Oversee daily front desk operations, including...
-
Front Desk Supervisor
3 weeks ago
Phoenix, Arizona, United States Pacific Hospitality Group Full timeHyatt Place Phoenix/Downtown: Pacific Hospitality Group values attention to detail as a generous gesture to guests, clients, and colleagues. From the perfect drink pour to the elegant furniture design, we believe that everything we do should be done beautifully. Hyatt Place Phoenix/Downtown, situated in the heart of downtown Phoenix near entertainment venues...
-
Front Desk Supervisor
3 weeks ago
Phoenix, United States Arizona Grand Resort & Spa Full time**Perks**: Competitive Hourly Wage, Medical/Dental/Vision Insurance, 401K, Employee Assistance Program, Hotel Stay Benefits, Golf Discounts, Spa Discounts, Car Rental Discounts, Company Discounts with Verizon! **Summary of Position**: The Front Desk Supervisor is leadership role for the Front Office department that focuses on the customer service,...
-
Front Desk Supervisor
7 days ago
Phoenix, United States Marc & Rose Hospitality Full timeSummary of Position: The Front Desk Supervisor is leadership role for the Front Office department that focuses on the customer service, administrative tasks, and team performance of the Guest Service Agent position. Essential Functions : Must be able to perform all duties associated with the Guest Service Agent position. Supervise Guest Service Agents to...
-
Front Desk Supervisor
1 month ago
Phoenix, Arizona, United States Arizona Grand Resort & Spa Full timeSummary of Position:The Front Desk Supervisor is leadership role for the Front Office department that focuses on the customer service, administrative tasks, and team performance of the Guest Service Agent position.Essential Functions:Must be able to perform all duties associated with the Guest Service Agent position.Supervise Guest Service Agents to ensure...
-
Front Desk Supervisor
1 month ago
Phoenix, United States Arizona Grand Resort & Spa Full timeSummary of Position:The Front Desk Supervisor is leadership role for the Front Office department that focuses on the customer service, administrative tasks, and team performance of the Guest Service Agent position.Essential Functions: Must be able to perform all duties associated with the Guest Service Agent position. Supervise Guest Service Agents to ensure...
-
Supervisor, Front Desk
2 weeks ago
Phoenix, United States Platinum Dermatology Partners Full timeJob Details Job Location CDPS Tatum - Phoenix, AZ Position Type Full Time Description Position Description Date completed 10/01/2019 Work Location : Title : Front Office Supervisor Supervisor : Practice Manager Exempt Status Y N Position Status FT PT IC* Company Conformance Statements In the performance of their respective tasks and duties all employees are...
-
Supervisor, Front Desk
1 month ago
Phoenix, United States Platinum Dermatology Partners LLC Full timeJob DetailsJob LocationCDPS Tatum - Phoenix, AZPosition TypeFull TimeDescriptionPosition Description Date completed 10/01/2019 Work Location: Title: Front Office Supervisor Supervisor: Practice ManagerExempt Status Y N Position Status FT PT IC* Company Conformance Statements In the performance of their respective tasks and duties all employees are expected...
-
Supervisor, Front Desk
4 weeks ago
Phoenix, United States Platinum Dermatology Partners Full timeJob DetailsJob Location CDPS Tatum - Phoenix, AZ Position Type Full Time DescriptionPosition Description Date completed 10/01/2019 Work Location: Title: Front Office Supervisor Supervisor: Practice Manager Exempt Status Y N Position Status FT PT IC* Company Conformance Statements In the performance of their respective tasks and duties all employees...
-
Front Desk Supervisor
1 month ago
Phoenix, United States Pacific Hospitality Group Full timePacific Hospitality Group believes that attention to detail is the greatest form of generosity we can offer our guests, clients, and colleagues. Whether it's the artful pour of a drink or the elegant line of a chaise. We believe that if we have time to make it, we have time to make it beautiful. Hyatt Place Phoenix/Downtown opened in September 2021 and is...
-
Front Desk Supervisor $18.50hr
2 weeks ago
Phoenix, United States TownePlace Phoenix Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. **Responsibilities**: **QUALIFICATIONS**: - At least 2 to...
-
Hotel Front Desk Supervisor
3 days ago
Phoenix, United States North Central Group Full timeEmbark on an exciting journey in the hospitality industry at Chandler Fairfield, now hiring a Hotel Front Desk Supervisor! ** Starting wage for this position is $17.00-$20.00 per hour but final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure....
-
Front Desk Supervisor
3 weeks ago
Phoenix, Arizona, United States free-classifieds-usa Full time****Front Desk Supervisor - Westin Phoenix Downtown - The Westin **** Price: Check with seller Published date: December 9, :04 333 N Central Ave Phoenix, Arizona, United States Advertisement Live Fully at Marriott International #1 Leader in Hospitality At Marriott International, you have the opportunity to grow in your career, work with teammates that feel...
-
Front Desk Supervisor
2 months ago
Phoenix, United States Hilton Hotels & Resorts Full timeCommunicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement. Greets guests immediately with a friendly and sincere Front Desk, Supervisor, Suite, Hospitality, High School, Office Manager
-
Front Desk Supervisor $18.50hr
1 month ago
Phoenix, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * At least 2 to 3 years...
-
Front Desk Supervisor
2 weeks ago
Phoenix, United States Marriott Vacations Worldwide Full timeLocation: Front Desk Supervisor in ADERO Scottsdale at Marriott Vacations Worldwide Location * **Location:** 13225 N Eagle Ridge Dr **Job Description** **JOB SUMMARY** Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their...
-
Front Desk Supervisor
4 weeks ago
Phoenix, United States Hilton Full timeFront Desk Supervisor - Embassy Suites Phoenix Biltmore Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement. Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice,...
-
Front Desk Supervisor
2 weeks ago
Phoenix, United States Palette Hotels Full timePosition: Front Desk Supervisor - Fairfield Inn & Suites, Chandler AZ Essential Duties and Responsibilities As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first...
-
Front Desk Supervisor
2 months ago
Phoenix, United States Palette Hotels Full timePosition: Front Desk Supervisor - Fairfield Inn & Suites, Chandler AZ Essential Duties and Responsibilities As a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night Supervisor contributes to the first...
-
Front Desk Supervisor
1 month ago
Phoenix, United States Palette Hotels Full timeJob DescriptionJob DescriptionPosition: Front Desk Supervisor - Fairfield Inn & Suites, Chandler AZEssential Duties and ResponsibilitiesAs a Front Desk Supervisor, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A day and night...