Optical Service Rep

1 month ago


Southfield, United States Henry Ford Health System Full time
GENERAL SUMMARY:

Responsible for assisting the doctor with providing thorough comprehensive visual exams, medical exams, office visits, in-office minor medical procedures, and contact lens follow-ups by performing preliminary testing, electronic medical record entries, contact lens classes, support duties, and post exam follow-up. Responsible for being a support to the management team with training the team and following the standardized training programs in a timely manner, creating and maintaining the department team schedule, manage the patient schedule, communicating goals to the team, conducting and participating in department meetings. Acts as a role model in providing excellent patient care by exceeding patient's expectations.

EDUCATION & EXPERIENCE:
  • Requires High School Diploma or G.E.D.
  • Requires at least six months experience in the Optometric Tech position.
  • Must have the ability to use basic math skills.
  • Completion of all required training. Retail or Hospitality experience preferred.
  • American Board of Opticianry Certification (ABOC) and or National Contact Lens Examiners Certification (NCLE) preferred.
  • Prior management experience preferred.
  • Must have the ability to stand and walk for long periods of time and occasionally lift and or move up to 50 pounds.
  • Requires the leadership skills and drive to achieve office goals and outcomes.
  • Must be able to motivate and direct a team of professionals.
  • Requires completion of all training courses as directed by Henry Ford OptimEyes, including completing the HFHS Leadership Charge training program.


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