Training Specialist

1 month ago

Lexington, United States Aramark Uniform Services Full time

Overview:

The Training Specialist develops and conducts training for employees within the Vestis Financial Shared Service Center.

Responsibilities/Essential Functions:

  • Develop strong relationships to understand business objectives and to identify training requirements to remove performance barriers.
  • Design, develop, and maintain curriculum and training materials such as presentations, training activities, knowledge checks, exams, online reference materials, multimedia visual aids, and computer tutorials.
  • Prioritize training activities.
  • Evaluate training results and receive feedback.
  • Provide feedback regarding training effectiveness.
  • Confers with others to formulate project and training action plans to reflect changing policies, procedures, regulations, business initiatives and technologies.
  • Communicate training needs beyond new hire training
  • Facilitate and evaluate training for all Vestis FSS functional areas including but not limited to Collections, Cash and Billing.
  • Maintains trainee and class records.
  • Direct, develop, and coach individuals assigned to assist with training or projects.
  • Supervises trainees in a classroom and OJT setting.
  • Monitors classroom performance and behavior. Escalates as needed.
  • Administers written and practical assessments to evaluate trainees' performance.
  • Reports progress and collaborates with management team on coaching, counseling, feedback, cross-training and disciplinary situations.
  • Participate in testing of new systems/processes.
Knowledge/Skills/Abilities:
  • Able to function independently in a multi-task and fast paced environment, as well as part of a team.
  • Ability to interpret a variety of instructions furnished in written, oral, spreadsheet or other forms.
  • Able to effectively communicate with all levels of associates and management.
  • Proven presentation, facilitation and coaching skills.
  • Ability to stand/present in front of a group and with remote communication tools.
  • Ability to create organizational communications and correspondence.
  • Ability to develop, edit, enhance and proof training materials.
  • Strong project planning and organizational skills.
  • Models strong professionalism, customer skills and business acumen.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to read, interpret and create SOP's, flowcharts, procedure manuals, technical data, and operating instructions.
  • Excellent computer skills (significant experience with Word, PowerPoint, Excel required.
  • Proven ability to master new systems quickly.
  • Ability to set up and move audio visual equipment and other materials to prepare effective training environment.
  • Familiar with a variety of Financial and Training concepts, practices, and procedures.
  • Experience working with all levels of management.
  • Experience with LMS development tools such as Rise, Canvas, Moodle or Blackboard
Experience:
  • 2-4 years previous experience in Training and Development
Education:
  • Bachelor's Degree
  • Instructional Design Certification preferred


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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