Lead Barista

POSITION SUMMARY:

The Lead Barista gives daily direction to the employees in their department to include but not limited to; high engagement customer service, drink preparation, proper food handling, marketing creation and presentation, inventory control, driving engagement to exceed sales goals through punch cards and legendary service practices, stocking, and customer service activities.

ESSENTIAL FUNCTIONS:

• Supports store in meeting department goals in Sales, Inventory, Shrink, and Payroll.

• Provides daily direction to staff and prepares task list.

• Creates recipes and keeps current recipes current and organized.

• Oversees department product orders preventing Out of Stocks.

• Research sources of products to keep cost competitive and maximize margins.

• Adjusts pricing on products as needed.

• Schedules and hosts weekly department meetings and provides weekly notes to management.

• Works with Director of Purchasing when ordering to protect department budget and cost.

• Follows market trends to grow sales in department.

• Acquires and maintains Safe Serve certification.

• Ensures Health Department guidelines are followed.

• Works with marketing to promote new products.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Experience: Experience with food preparation/handling in customer service environment.

KNOWLEDGE, SKILLS, AND ABILITY:

• Knowledge of cash handling and budgets.

• Excellent organizational skills and attention to details

• Excellent written and verbal communication skills.

• Experience in a customer service environment.

• Excellent self-motivation and initiative while unsupervised.

• Strong in customer service and engagement skills

• Adaptability to new processes and procedures.

• Ability to maintain a clean and neat workspace.

• Ability to teach and train, set goals, and provide direction to team.

TRAVEL REQUIREMENTS:

• Minimal to attend trainings and meetings as needed.

PHYSICAL REQUIREMENTS:

• Regular standing and lifting to 50lbs

• Occasional computer work and walking

• Seldom to never sitting

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.