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Property Receptionist
2 months ago
Job Type
Full-time
Description
Fairsteadis looking for a receptionist to perform various administrative and clerical tasks. As a receptionist, you will be the first point of contact for the property and provide administrative support for the on-site team. You will handle the flow of people through the property and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
RESPONSIBILITIES:
- Maintains records, documentation, and files, particularly more complex or sensitive files.
- Type letters and memos.
- Track visits and calls.
- Oversees telephone services, email correspondence, and mail distribution.
- Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
- Assist in taking work requests and expediting their completion, maintaining records as stated in the policy and procedures manual.
- Maintain courteous communications with residents, applicants, and representatives of other companies.
- Directs office activities and functions to maintain efficiency and compliance with company policies.
- Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
- Maintains office supplies inventory.
- Performs other related duties as required.
- Generous employer contribution for Medical and Dental through United Healthcare.
- Employer Paid Vision Plans.
- Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
- 12 paid Holidays.
- 15 days of PTO.
- 7 Sick days.
- Employer Paid Life Insurance.
- Flexible Spending Account.
- Nationwide Pet Insurance.
- Disability Insurance.
- Laser Correction Discount.
- Employee Discounts on appliances, apparel, and more.
QUALIFICATIONS:
- High school graduate or equivalent.
- One year of office assistant or customer service experience.
- Strong written, verbal communication, and interpersonal skills.
- Ability to multi-task, strong attention to detail, and be well-organized in a fast-paced environment.
- Excellent customer service and communication skills.
- Exceptional time management skills.
- Able to effectively present information and respond to questions from management, vendors, and associates.
- Adhere to tight deadlines and quick turnaround for deliverables.
- Ability to work collaboratively in a dynamic environment where adaptability is imperative.
- Strong written and oral skills.
- Accurate with a strong attention to detail.
- Proficient in Microsoft Office Suite.
- Listening to and understanding the needs of residents, communities, partners, and stakeholders alike.
- Developing and preserving high-quality, sustainable, affordable housing.
- Creating a positive social and environmental impact within the properties and communities we serve.
Fairstead's Core Values:
- Empathy
- Innovation
- Entrepreneurship
- Determination
- Integrity