Patient Services Representative

2 weeks ago


Santa Rosa, United States APR Consulting Full time
Patient Services Representative

  • Location: Santa Rosa, California
  • Type: Contract
  • Job #77471
APR Consulting, Inc. has been engaged to identify a Patient Services Representative

Location: Santa Rosa, CA 95403
Position: Patient Services Representative
Pay Rate: $21.50/hr.
Duration: 6 weeks - Estimated duration 9/16 to 10/31 (Temporary)
Expected Shift: 5 x 8 m - f days either avaliable schedules:
  • 0700-1530 or
  • 1100-1930
  • Shifts could fall in between 5:30am - 2:00pm to as late as 9:00am - 5:30pm. All the workers would be on the same 8.5 hours schedule
On call/Weekend: No on call, no weekend

RTO- Not preferred for project

Patient service representative in outpatient flu and tb clinic setting. Registration responsibilities with patient check-in communication.

Required Qualifications:
  • Experience with medical insurance, referral processes, and benefit plans
  • 1 year of recent experience working in an outpatient clinic or medical office setting
  • Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
  • 1+ years' recent experience working as a Patient Service Representative; Front office experience; checking in and verifying patient information
  • Experience with CS-Link/Epic
  • Understanding of medical terminology
Job Duties:
  • Primary point of contact for patient relations in person and by phone
  • Greet patients and assist in resolving patient concerns and escalating as appropriate
  • Check patients in/out and collect co-payments, give receipts, and reconcile payments
  • Verify patient demographics and insurance information in CS-Link/Epic
  • Schedule appointments and complete patient registration
  • Process and track referrals and authorizations for various insurance types
  • Handle patient/provider correspondence
  • Explains polices, procedures, or services to patients
  • Sanitize workspace using provided supplies and following department guidelines
  • Customer Service overseeing administrative processes
  • Verifying documentation accurately and completely
  • Comfortable with EMR system operations
EDUCATION:
  • HS Diploma or equivalent education/experience


Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.

This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.

Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Don't miss out on this amazing opportunity If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you

#SLA


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