Seller Support Associate
4 weeks ago
- 1+ years of customer service experience
- 1+ years of driving process improvements experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
DESCRIPTION
· The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
· Demonstrates effective, clear and professional written and oral communication.
· Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
· Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
· Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
· Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
· Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
· Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
· Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
· The employee will be required to support the sellers via phone/chat and emails.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - UP
PREFERRED QUALIFICATIONS
- should be comfortable to work for rotational shifts
- should be graduate and above
Posted:
March 19, 2024
(Updated 1 day ago)
Posted:
March 22, 2024
(Updated 1 day ago)
Posted:
April 4, 2024
(Updated 1 day ago)
Posted:
December 4, 2023
(Updated 1 day ago)
Posted:
January 3, 2024
(Updated 2 days ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr
-
DevOps Engineer, Seller Flex
3 weeks ago
Indiana, United States Amazon Full timeAmazon India is seeking world class DevOps Engineers for their Platform Development team located in Bangalore. The ideal candidate is expected to provide quality first-tier systems and event management for the global technical operations of various customer facing systems. He/she will have experience working in a busy online operations environment and have...
-
Support Engineer, Payments Services
2 weeks ago
Indiana, United States Amazon Full timeAmazon Payments mission is to build the most trusted, intuitive, and accessible payment experience on earth. We enable new and existing shoppers anywhere in the world to pay, on and off Amazon, using their preferred payment method that works in the ways in which they are accustomed. We delight our non-shopping customers such as Sellers, developers, and...
-
Indiana, United States Amazon Full timeBusiness Development Head, Startups, Amazon Business Business Development Head, Startups Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B...
-
Customer Service Associate
2 weeks ago
Indiana, United States Ollie's Bargain Outlet, Inc. Full timeJoin our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we...
-
Customer Service Associate
2 days ago
Indiana, United States Ollie's Bargain Outlet, Inc. Full timeJoin our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we...
-
Customer Service Associate
4 days ago
Indiana, United States Ollie's Bargain Outlet, Inc. Full timeJoin our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we get...
-
Indiana, United States Eli Lilly Full timeAssociate / Sr. Associate - Regulatory - Global Scientific Communications page is loaded Associate / Sr. Associate - Regulatory - Global Scientific Communications Apply locations Ireland, Cork time type Full time posted on Posted Yesterday job requisition id R-62965 At Lilly, we unite caring with discovery to make life better for people around the world. We...
-
Sales Associate
6 days ago
Indiana, United States Spencer Gifts Full timeEmployee Type: Part-Time Location: Indiana, PA Job Type: Other Experience: Not Specified Date Posted: 5/13/2024 Job Description Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising,...
-
Sales Associate
1 day ago
Indiana, United States Spencer Gifts Full timeEmployee Type: Part-Time Location: Indiana Job Type: Other Experience: Not Specified Date Posted: 5/13/2024 Job Description Brand: Spencer's ?The Sales Associate is responsible for maintaining Guest Services as per Company Standard. The Sales Associate will support the Store Management Team by generating sales, conducting housekeeping, merchandising,...
-
Associate Director
3 weeks ago
Indiana, United States Advance Global Professionals Inc. Full timeThe Associate Director Health, Safety, and Environmental (HSE) serves as the deputy to the Senior Director HSE and is responsible for leading a team of HSE employees to ensure health, safety, multi-media environmental, and HSE management system compliance and operational excellence at the Lilly Lebanon API facility, which is comprised of multiple production...
-
PT Service Center Associate
6 days ago
Indiana, United States The GIANT Full timeAddress: USA-PA-Indiana-1570 Oakland Avenue Store Code: GC - Us Store Mgrs (2600243) Who Is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C.,...
-
PT Service Center Associate
2 weeks ago
Indiana, United States The GIANT Full timeAddress: USA-PA-Indiana-1570 Oakland Avenue Store Code: GC - Us Store Mgrs (2600243) Who Is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C.,...
-
PT Service Center Associate
1 day ago
Indiana, United States The GIANT Full timeAddress: USA-PA-Indiana-1570 Oakland Avenue Store Code: GC - Us Store Mgrs (2600243) Who Is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C.,...
-
Application Engineer
2 weeks ago
Indiana, United States Amazon Full timeApplication Engineer (L4), Amazon Payments The Amazon Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off...
-
Associate Director-Quality Assurance
1 week ago
Indiana, United States Eli Lilly Full timeAssociate Director-Quality Assurance page is loaded Associate Director-Quality Assurance Apply locations Ireland, Limerick time type Full time posted on Posted Yesterday job requisition id R-64006 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana....
-
Full Time Merchandise Associate
2 weeks ago
Indiana, United States The TJX Companies , Inc. Full timeOpportunity: Contribute To The Growth Of Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards....
-
Full Time Merchandise Associate
1 day ago
Indiana, United States The TJX Companies , Inc. Full timeOpportunity: Contribute To The Growth Of Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards....
-
Associate Director-QC Micro
2 weeks ago
Indiana, United States Eli Lilly Full timeAssociate Director-QC Micro page is loaded Associate Director-QC Micro Apply locations US, Indianapolis IN time type Full time posted on Posted Yesterday job requisition id R-60186 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees...
-
Associate Director-QC Micro
3 weeks ago
Indiana, United States Eli Lilly Full timeAssociate Director-QC Micro page is loaded Associate Director-QC Micro Apply locations US, Indianapolis IN time type Full time posted on Posted Yesterday job requisition id R-60186 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees...
-
Indiana, United States Amazon Full timeSystem Development Engineer, Amazon Payment Products The Amazon Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and...