Full Service Customer Service Advisor
1 month ago
Who are we?
Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company prides itself on providing unparalleled service, products and customer experience, all at competitive prices and a quick, efficient pace. Cobblestone is dedicated to supporting local communities, non-profit organizations, and local businesses, such as Phoenix Children's Hospital, Children's Hospital of Colorado, first responders, law enforcement, veteran's organizations, teachers and more. Cobblestone annually donates approx. $300,000 to over 125 charitable organizations.
What will you get to do?
- Be the first smiling face our customers see when arriving to our locations
- Identify customer needs through fact finding, open-ended questions and sharing enthusiasm when services are mutually agreed upon
- Overcome customer objections to help aid in seeing the value of our services.
- Memberships Memberships Memberships
- Makes customers aware of current promotions and incentives to do business with us.
- Collaborate as a team to ensure our sites are operating at maximum efficiency while maintain image standards
- Assist with customer payments and other inquiries
- Have fun and make money
- Previous experience in customer service / sales.
- A positive, energetic and contagious personality with the desire to work in a team centered environment.
- Must be ok working outside in Arizona's 2 different seasons.
- Flexibility to take training and coaching on the fly and apply to work specific scenarios
- Ability to effectively communicate and follow directions.
- Willingness to follow company dress code and operational guidelines.
- Awareness We have a lot of heavy machinery at our locations and SAFETY is our #1 priority
What do we offer?
- Pay is rewarding.
- Hourly rate with heavy commission structure. Paid weekly
- Membership commissions
- Residual commission
- Additional pay incentives for Top Performers.
- Medical, dental and vision. (Based on full/part-time status).
- Opportunity for advancement. WeLOVEto promote our Top Performing Employees
- Free car washes and other vehicle service discounts
Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
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