Sales Associate

2 months ago

Lahaina, United States SoHa Living Full time

SALES ASSOCIATE - SoHa Living Kaanapali POSITION SUMMARY The Sales Associate is responsible for assisting customers in finding the right products, delivering exceptional service, and contributing to the overall success of the store. ABOUT SOHA LIVING SoHa Brands mission is to provide a unique offering of Hawaii-inspired products, exceptional customer service and great experiences. Our goal is to develop different brands by creating opportunities for our team to reach their potential. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, intentional, result oriented and service-driven. OBJECTIVES Greet and engage customers in a friendly and professional manner. Assist customers in finding the products that meet their needs and preferences. Provide detailed product information, including features, benefits, and pricing. Actively listen to customers and offer appropriate recommendations. Process sales transactions accurately and efficiently. Maintain a clean and organized sales floor, ensuring merchandise is properly displayed. Monitor inventory levels and assist with restocking shelves and displays. Stay up to date on product knowledge and industry trends to provide accurate information to customers. Resolve customer inquiries and concerns in a timely and satisfactory manner. Collaborate with team members to achieve sales targets and store goals. Follow company policies and procedures regarding sales, returns, and exchanges. Attend training sessions and meetings as required. COMPETENCIES Excellent interpersonal and communication skills. Strong customer service orientation with a genuine desire to assist customers. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Detail-oriented with good organizational and time management skills. Basic sales techniques to promote products, upsell, and close sales effectively. Familiarity with the products or services offered by the store and the ability to learn and retain information about new items. Basic math skills for processing transactions and handling cash. Flexibility to work weekdays, weekends, and holidays as per the store's schedule. EDUCATION AND EXPERIENCE Must be 16 years old Thrives in a customer first based retail environment Previous experience in a retail or customer service role is preferred but not required. Reliable transportation to and from work PHYSICAL REQUIREMENTS Must be able to safely climb a ladder. Moving and standing for long periods of time. Bending, stooping, reaching, twisting, pushing, pulling and moving items up to 45lbs. COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, SoHa Living recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. If this position caught your eye, send us your resume For best consideration, include the job title and source where you found this position in the subject line of your email to recruitingsohaliving.com. Schedule: Must be available at least 3 shifts Open shift availability Job Type: Part-time Pay: $20.00 per hour Expected hours: 15 25 per week Benefits: Employee discount Shift: Evening shift Morning shift Work Location: In person

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