Help Desk Specialist

2 weeks ago

Kansas City, United States Piper Companies Full time

Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO. The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the Intelligence Community.

MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE

Responsibilities for the Help Desk Specialist include:
Assist with IT support for devices/technologies including laptops, desktops, printers, mobile phones, and other network devices
Help resolve connectivity, OS, Microsoft/Office, and Video Teleconference issues
Work directly with employees and officials to troubleshoot and resolve technical issues
Execute operations in support of the Enterprise Service Desk
Meet service goals by opening and closing tickets, executing scripts, and answering calls

Required Qualifications for the Help Desk Specialist include:
Must have an Active Secret Clearance
2-4+ Years of IT experience
Active IAT II Certification: CompTIA Security+, CCNA Security, CySA+, or equivalent/higher
Experience with troubleshooting, ticketing systems, and support for IT devices

Compensation for the Help Desk Specialist include:
Full Standard Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401K, etc.

Keywords: entry level, veteran, entry-level , federal, government, clearance, secret, top secret, top-secret, it, information technology, iat, iat II, iat 2, iat two, iat level 2, iat level two, iat level ii, security plus, security +, securityplus, CND, SSCP, CCNA security, GSEC, security+, admin, administration, administrator, system, systems, sys, relocation, relo, help desk, helpdesk, help-desk, desktop, desktops, issues, servicenow, password, service desk, troubleshoot, field service, windows, Microsoft, hardware, network, routing, service-desk, computers, laptop, mobile, printer, printers, devices, device, itsm, bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ii, tier 3, tier iii, operating system, enterprise, lan, wan, vpn, wan/lan, lan/wan, technician, help desk technician, troubleshooting, IT support, Geek squad, ticketing systems, Remedy, tickets, ticketing, ticket system, enterprise software, enterprise software desk, technical issues, technical, ESD, customer service, remote desk takeover, end-user, desktop support, USMC, entry, entry level, permanent, direct placement, direct hire, full time, fulltime, full-time, computer science, security+, comptia, sec+, security plus, security +, sec +, security+ce, cissp, casp+, casp +, cysa, cysa+, ccna, ccnp, ccna security, ccnasecurity, gicsp, gsec, cnd, sscp, ccnpsecurity, ccnp security, casp+ce, cisa, gced, gcih, ccsp, us coast guard base, us coast guard, u.s. coast guard base, Kansas city, Missouri, MO, Kansas city mo, kcmo, overland park, overlandpark, overland park mo, overland park Missouri, Gladstone, Gladstone mo, Gladstone Missouri, raytown, raytown mo, raytown Missouri, independence, independence mo, independence Missouri, Lawrence ks, Lawrence Kansas, Lawrence, transitioning vet, transitioning, transitioning veteran

#LI-Onsite

#LI-MZ1

  • Help Desk Specialist

    2 weeks ago

    Kansas City, United States Zachary Piper Solutions Full time

    Zachary Piper Solutions is seeking an Help Desk Specialist to join a DoD program that is fully-funded through 2028, supporting the Department of the Navy located in Kansas City, MO . The Help Desk Specialist will assist with end-user desktop support for a large enterprise network. This is a great opportunity to gain experience and grow within the...

  • Help Desk Specialist

    1 week ago

    Oklahoma City, United States Titan Professional Resources Full time

    Titan Professional Resources is looking for a Help Desk Specialist to join an exciting company in the OKC area! In this position the Specialist will be supporting the internal employees throughout the company. If this is something that interests you, apply today!Help Desk Specialist Duties and Responsibilities:Front-line Customer Service...

  • Help Desk Technician

    4 weeks ago

    Universal City, United States EPS Full time

    Help Desk Technician / Help Desk Specialist - (627) × Close This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. Job Title Help Desk Technician / Help Desk Specialist Location Randolph Air Force Base, TX 78148 US (Primary) Job Type Full-time Education High School Career Level Experienced...

  • Help Desk Technician

    4 weeks ago

    Universal City, United States EPS Full time

    Help Desk Technician / Help Desk Specialist - (627) × Close This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. Job Title Help Desk Technician / Help Desk Specialist Location Randolph Air Force Base, TX 78148 US (Primary) Job Type Full-time Education High School Career Level Experienced...

  • Help Desk Specialist

    2 weeks ago

    Sioux City, United States CareerBuilder Full time

    Help Desk Specialist Summary Title:Help Desk Specialist ID:1059 Location:Sioux City, IA Department:IT More about this job > Description About Thompson Solutions Group: Thompson Solutions Group is a leading electrical and mechanical contractor and technology integrator dedicated to connecting Midwest businesses with innovative and sustainable solutions. Our...

  • Help Desk Specialist Ii

    2 days ago

    Culver City, United States Jazwares, LLC Full time

    At Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it! Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play...

  • Help Desk Support Specialist

    3 weeks ago

    Arizona City, United States mPulse Mobile Full time

    Job Summary: The Help Desk Support Specialist provides quality and efficient customer service to health plan users via incoming phone calls, voicemails, and emails. This position and team support multiple health plans for password reset/registration assistance. The Help Desk team works closely together to ensure our callers receive excellent customer...

  • Help Desk Support Specialist

    3 weeks ago

    Arizona City, United States mPulse Mobile Full time

    Job Summary: The Help Desk Support Specialist provides quality and efficient customer service to health plan users via incoming phone calls, voicemails, and emails. This position and team support multiple health plans for password reset/registration assistance. The Help Desk team works closely together to ensure our callers receive excellent customer...

  • Supermarket Store Systems Help Desk

    2 weeks ago

    Kansas City, United States LAM Full time

    Job DescriptionJob DescriptionWe seek a Supermarket Software End User Help Desk Support Specialist to join our team! You will resolve incoming software-related issues and train our client end users.Responsibilities:Provide technical assistance for our proprietary SaaS software.Teach and Train end-users in proper store systems software use via phone, in...

  • IT Help Desk Specialist

    2 weeks ago

    North Sioux City, United States Riverside Technologies, Inc. Full time

    Job DescriptionJob DescriptionDescription:Riverside Technologies, Inc. is currently seeking a full-time IT Help Desk Specialist to join our team.Job Summary:Do you love solving problems that others can’t fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! The ideal candidates will have experience...

  • Help Desk Support Specialist

    1 week ago

    Oklahoma City, United States Insight Global Full time

    Client: Oklahoma Gas and ElectricRole: Sr Help Desk SupportLocation: Oklahoma City, OKDuration: 1 year contractPay: 22-27/hrDescription:Insight Global is searching for a senior help desk analyst to join a large company in Oklahoma City. This candidate will be responsible for providing technical support of the organization's desktop computing environment...

  • Help Desk Support Specialist

    7 days ago

    Oklahoma City, United States Insight Global Full time

    Client: Oklahoma Gas and Electric Role: Sr Help Desk Support Location: Oklahoma City, OK Duration: 1 year contract Pay: 22-27/hr Description: Insight Global is searching for a senior help desk analyst to join a large company in Oklahoma City. This candidate will be responsible for providing technical support of the organization's desktop computing...

  • Help Desk Support Specialist

    2 weeks ago

    Oklahoma City, United States Insight Global Full time

    Client: Oklahoma Gas and ElectricRole: Sr Help Desk SupportLocation: Oklahoma City, OKDuration: 1 year contractPay: 22-27/hrDescription:Insight Global is searching for a senior help desk analyst to join a large company in Oklahoma City. This candidate will be responsible for providing technical support of the organization's desktop computing environment...

  • Help Desk Support Specialist

    1 week ago

    Oklahoma City, United States Insight Global Full time

    Client: Oklahoma Gas and ElectricRole: Sr Help Desk SupportLocation: Oklahoma City, OKDuration: 1 year contractPay: 22-27/hrDescription:Insight Global is searching for a senior help desk analyst to join a large company in Oklahoma City. This candidate will be responsible for providing technical support of the organization's desktop computing environment...

  • Help Desk III

    1 month ago

    Oklahoma City, United States Hartwig Staffing Full time

    Job DescriptionJob DescriptionHartwig Staffing is partnered with a well-known company in Oklahoma City that is looking to add a Help Desk III Specialist to their team. Compensation on this role is up to $60k. Skills you need/What you'll do:Associate degree, bachelor's degree preferredTwo years of Help Desk experience preferredMinimum of CompTia A+...

  • Help Desk III

    1 month ago

    Oklahoma City, United States Hartwig Staffing Full time

    Hartwig Staffing is partnered with a well-known company in Oklahoma City that is looking to add a Help Desk III Specialist to their team. Compensation on this role is up to $60k. Skills you need/What you'll do: Associate degree, bachelor's degree preferred Two years of Help Desk experience preferred Minimum of CompTia A+ Certification OR ability to obtain...

  • Help Desk III

    4 weeks ago

    Oklahoma City, United States Hartwig Staffing Full time

    Hartwig Staffing is partnered with a well-known company in Oklahoma City that is looking to add a Help Desk III Specialist to their team. Compensation on this role is up to $60k. Skills you need/What you'll do: Associate degree, bachelor's degree preferred Two years of Help Desk experience preferred Minimum of CompTia A+ Certification OR ability to obtain...

  • Help Desk III

    4 weeks ago

    Oklahoma City, United States Hartwig Staffing Full time

    Job DescriptionJob DescriptionHartwig Staffing is partnered with a well-known company in Oklahoma City that is looking to add a Help Desk III Specialist to their team. Compensation on this role is up to $60k. Skills you need/What you'll do:Associate degree, bachelor's degree preferredTwo years of Help Desk experience preferredMinimum of CompTia A+...

  • Hotel Help Desk Specialist

    2 weeks ago

    Oklahoma City, Oklahoma, United States American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey.As part of the Global Business...

  • Tier II Service Desk Specialist

    4 days ago

    Kansas, United States NuAxis Innovations Full time

    We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us,...