Housekeeper Hilton Head Island

2 months ago


Hilton Head Island, United States Cornerstone Hospitality Full time

POSITION SUMMARY:Floor Supervisor will be responsible for maintaining Cornerstone Team performance accordingly, also making sure Houseman maintains working areas, and the hotel premises in general in a clean and orderly manner. Also coordinating daily housekeeping operations and maintaining the housekeeping operating standards.Positions is also responsible Making sure Room attendants are delivering an excellent Guest satisfaction on time-to-time basis Also Required to do hot inspection and walk the floors on daily basisFLOOR SUPERVISOR RESPONSIBILITIES:Responsible for smooth operation of the floor assigned. (Housekeepers, Houseman, Supervisors)Responsible for the performance of the houseman.Inspect 2 Rooms per Room AttendantsMaking sure the carts are clean and organizedDaily allocation of deep cleaning tasks to team members.Ensures that the entire operation is performed as per the brand standards.Coordinate Special guest requests, including VIP amenities and communicating them to the relevant team membersRoutine inspection of guest bedrooms to ensure they meet standards.Achieve positive outcomes from guest queries in a timely and efficient mannerCarry out lost and found procedures. (Making sure they understand the importance of lost and found)Represent the needs of the team to others in the hotel.Comply with hotel security, fire regulations and all health and safety legislation. (Making sure the staff understand the importance of these RulesAssist with Training of new Hires to make sure they get trained up to standardsManaging organization of Carts at the end of shiftManaging and assisting the Hotel housekeeping staff in maintaining brand standardsGuiding, Directing, and Motivating Cornerstone HousekeepersProviding guidance and direction to subordinates, including setting performance standards and monitoring performance. And retentionCommunicating with Hotel Supervisors, Peers, or SubordinatesProviding information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Managing schedules based on Hotel demand.Calling Cornerstone Operations Director when no shows occur or any IssuesPreferred Qualifications for Housekeeping SupervisorAt least 1 year of related work experienceAt least 1 year of supervisory experienceRequirements for Housekeeping Supervisor:Available to work as scheduled including weekendsPay Rate: $18.00/hr - WEEKLY PAYShift requires days and weekendsLocation: Hilton Head Island, SCJob Type: Full-timePay: $18.00 per hourShift:8 hour shiftApplication Question(s):Do you have your own transportation or public?Do you have open availability to work any days of the week? This includes weekends.How many years of experience do you have as a Housekeeping supervisor?Work Location: In person



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