Entry-Level Telecom Customer Care Agent

6 months ago


Savannah, United States Mass Markets Full time

Mass Markets - JobID: 14263 [Customer Service Representative] As a Telecom Customer Care Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Listen to customers, understand their needs, and resolve customer issues; Utilize systems and technology to complete account management tasks; Document and process customer claims in appropriate systems; Follow all required scripts, policies, and procedures; Comply with requirements surrounding confidential information and personal information...Hiring Immediately >>



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