Technology Asset Manager

6 days ago

San Jose, United States Smartsheet Full time

Smartsheet is looking for an Technology Asset Manager with a technical background combined with strong understanding of technology asset management processes and procedures. We are looking for someone who is passionate about technology and will help Smartsheet manage and optimize its Software Assets more effectively for our Costa Rica office.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

This position reports to our Manager, Technology Asset Management and is based at our Costa Rica office in San Jose.

You Will:

  • Perform daily management of IT software/hardware related tickets / requests in our asset management system & SaaS solution.
  • Maintain and manage Internal Software catalog within Service Request Portal.
  • Manage and process Software Renewals on a regular basis, utilizing and maintaining the software renewal calendar.
  • Communicate and partner with Corporate A/P and Procurement teams regarding Renewals, POs, and invoice process for all Software purchases.
  • Work with vendors to identify and negotiate pricing and availability, resolve discrepancies, expedite orders, and maintain ongoing relations.
  • Work in conjunction with IT and suppliers to identify new software products and changes to existing products to be sourced.
  • Maintain software license compliance and positions throughout each software lifecycle including deploy, manage, harvest, retire.
  • Partner with all departments to ensure Software for new employees and exiting employees are coordinated, assigned & licensed.
  • Generate and distribute various reports, including software compliance reports and perform trend analysis reports.
  • Execute and maintain documentation of procedures, processes, and reports concerning software management/ licensing issues and adhere to audit standards.
  • Take part in other ITSM processes or as required, perform as a backup to maintain operational activities.
  • Transmit Software & Hardware purchase orders to vendors and confirm that orders are tracked and have been received on the necessary timeline.
  • Coordinate with other departments to ensure current service and hardware offerings are up to date with departmental needs.
  • Assist with management of IT Assets in the CMDB.
You Have:
  • 4+ years experience working with a CMDB, Asset Management database
  • 4+ years of ITSM tool experience (ServiceNow, BMC, Freshservice)
  • Strong knowledge of IT Software & Hardware
  • Understanding of ITIL & ITAM methodology
  • Strong vendor management and communication skills
  • Strong knowledge of IT Service Management processes
  • Strong ability to carry out assigned tasks independently with minimal supervision
  • Excellent at performing multiple tasks at the same time without error
  • IAITAM Certification, such as CSAM, CHAMP and CITAM
  • Fluent in the English language
  • Ability to work from the CR office in San Jose, at least 2 days a week
Perks & Benefits:
  • Fully paid Health & Life insurance for full-time employees and family members
  • Equity - Restricted Stock Units (RSUs) for eligible roles
  • Monthly stipend to support your work and productivity
  • Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
  • 12 days paid Vacation + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks including a counseling membership and your own personal Smartsheet account
  • Teleworking options from any registered location in Costa Rica (role specific)


Get to Know Us:

At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#BI-Remote

#LI-Remote

  • Technology Asset Manager

    3 weeks ago

    San Jose, United States Frontend Arts Full time

    Smartsheet is looking for an Technology Asset Manager with a technical background combined with strong understanding of technology asset management processes and procedures. We are looking for someone who is passionate about technology and will help Smartsheet manage and optimize its Software Assets more effectively for our Costa Rica office. In 2005,...

  • IT Asset Manager

    2 weeks ago

    San Jose, United States Legence Full time

    Legence, a Blackstone portfolio company, is an Energy Transition Accelerator that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high performance facilities. With five decades of expertise in the built environment, Legence has a proven track record of reducing...

  • IT Asset Manager

    6 days ago

    San Jose, United States Wearelegence Full time

    Legence, 1601 Las Plumas Ave., San Jose, California, United States of America Req #1548 Thursday, May 23, 2024 Legence , a Blackstone portfolio company, is an Energy Transition Accelerator that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high performance...

  • IT Asset Manager

    4 days ago

    San Jose, United States Wearelegence Full time

    Legence, 1601 Las Plumas Ave., San Jose, California, United States of America Req #1548 Thursday, May 23, 2024 Legence , a Blackstone portfolio company, is an Energy Transition Accelerator that provides advisory services and implementation focused on financing, designing, building, and servicing complex systems in mission-critical and high performance...

  • Asset Data Manager

    4 weeks ago

    San Diego, United States Altus Technology Solutions Full time

    Job DescriptionJob DescriptionLocation: San Diego, CA (Remote)Schedule (FT/PT): Full TimeTravel Required: NoShift: DayRemote Type: RemoteDescriptionAt Altus, we offer you a significant and stimulating work environment where your contributions are highly appreciated. Our strength lies in our size, which allows us to provide stability while presenting numerous...

  • Asset Information Management

    2 weeks ago

    San Antonio, Texas, United States General Dynamics Information Technology Full time

    Req ID: RQ178219Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret/SCIJob Family: Systems AdministrationSkills:Asset Inventory Management,Computer Literacy,Computer Systems,Desktop Computers,Information Technology (IT)Certifications:Security+, CE - ComptTIAExperience:1 + years of related experienceUS Citizenship Required:YesJob...

  • Asset Manager

    2 weeks ago

    San Jose, United States Santa Clara Cnty Hsg Auth Full time

    An exciting opportunity is now open! **_ Asset Manager_** **Opening Date**: June 18, 2024 **Closing Date**: July 9, 2024 $108,947 - $146,000 annually The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, helping make rental housing safe and affordable for approximately 20,000 low-income...

  • Asset Data Manager

    1 month ago

    San Diego, United States Altus Technology Solutions Full time

    Job DescriptionJob DescriptionLocation: San Diego, CA (Remote)Schedule (FT/PT): Full TimeTravel Required: NoShift: DayRemote Type: RemoteDescriptionAt Altus, we offer you a significant and stimulating work environment where your contributions are highly appreciated. Our strength lies in our size, which allows us to provide stability while presenting numerous...

  • Asset Information Management

    3 weeks ago

    San Antonio, United States General Dynamics Information Technology Full time

    Req ID: RQ178219 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Job Family: Systems Administration Skills: Asset Inventory Management,Computer Literacy,Computer Systems,Desktop Computers,Information Technology (IT) Certifications: Security+, CE - ComptTIA Experience: 1 + years of related experience US...

  • Assistant Manager

    3 weeks ago

    San Jose, United States Nordstrom Inc Full time

    The ideal Assistant Asset Protection Manager takes ownership and initiative, is skilled in time management, and can maintain confidentiality and high ethical standards. **A day in the life** - Work with the Asset Protection Leadership to ensure complete building security and safety - Respond to and report all store security and emergency situations, for...

  • Asset Protection Detective

    4 weeks ago

    San Jose, United States Macy's Full time

    **About**: Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation. Our industry-leading...

  • Asset Protection Detective

    3 hours ago

    San Jose, United States Macy's Full time

    **About**: Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation. Our industry-leading...

  • Asset Information Management

    3 weeks ago

    San Antonio, Texas, 78208, Bexar County, TX, United States General Dynamics Information Technology Full time

    Systems Technician IIProvide IT Asset Management services in accordance with AFMAN 17-1203, or latest manual. This includes, but is not limited to IT Equipment Control, end user equipment configurations utilizing Air Force Standard Desktop Configurations (SDC), and distribution of IT assets to the appropriate IT Property Custodians (PCs).Responsible for the...

  • Maintenance Supervisor

    2 weeks ago

    San Jose, United States Asset Living Full time

    **Company Overview** Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of...

  • Technology Support Manager

    3 weeks ago

    San Jose, United States Meriwest Credit Union Full time

    Technology Support ManagerInformation Technology DepartmentPosition Summary The Technology Support Manager is responsible for the technical service operations for the organization. Manages Help Desk and System/Network administrators to ensure the proper handling of System/network problems. Needs to be able to coordinate and work with other IT resources and...

  • Bookkeeper - The Grad

    1 month ago

    San Jose, United States Asset Living Full time

    Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the...

  • Porter - The Grad

    4 weeks ago

    San Jose, United States Asset Living Full time

    Job DescriptionJob DescriptionCompany OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property...

  • Maintenance Supervisor

    1 month ago

    San Jose, United States Asset Living Full time

    Job DescriptionJob DescriptionCompany OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property...

  • Maintenance Supervisor

    4 weeks ago

    San Jose, United States Asset Living Full time

    Job DescriptionJob DescriptionCompany OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property...

  • Bookkeeper - The Grad

    1 month ago

    San Jose, United States Asset Living Full time

    Job DescriptionJob DescriptionCompany OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property...