Human Resources Manager
3 weeks ago
Job Description
Job Description
Our client is looking for a Human Resource (HR) Manager.
This position is responsible for overseeing and executing critical functions of the Human Resources department including administering benefits, leaves of absence, maintaining the HR system of record, and enforcing compliance with company policies and procedures, including safety. The HR Manager will enhance the organization's vision by planning and implementing various HR initiatives in accordance with the goals of the company.
Will manage a small team of 2 or more Jr. HR people.
Essential Duties and Responsibilities
Responsible for all Team Member benefit programs, including but not limited to Health, Wellness, EAP, 401k. Partners with outside Brokers to recommend benefit changes and annual re-evaluation; all benefits administration to include open enrollment, monthly ACA lookbacks and annual reporting.
Maintains the HR system of record for the Company. Updates, creates, implements, and communicates efficiencies within the system to ensure the end user experience is simple and intuitive.
Administers company 401k plan including maintaining eligibility notices, hours and contribution files, and annual compliance testing.
Provides HR data via reports on a weekly, monthly and annual basis. Accountable for ensuring the data is accurate. Recommends and generates new data and reports to help drive results.
Facilitates the Leave Administration process for all Team Members
Assists in the development of policies, procedures and the company handbook, and makes
recommendations for updates and implementation.
Provides restaurant and Support Center employee relations support including investigating, counseling,
and providing appropriate recommendations.
Manages the UPLift Emergency Relief Fund including marketing to Team Members and providing
monthly reporting to the California Restaurant Foundation (CRF). Sits on the selection committee.
Responsible for Workers’ Compensation and Urban Plates’ Safety Program. Creates programs to
reduce injuries and reward safe working behaviors, including the use of proper Personal Protective
Equipment (PPE).
Handles Guest incident claims by ensuring timely reporting and guest follow up, in partnership with Area Directors. Helps remedy hazards to ensure a safe restaurant and work environment.
Supports recruiting including creating and updating job descriptions, conducting new hire orientations, and ensuring a seamless onboarding experience. Facilitates workshops and classes to the restaurant operations team, as needed.
Oversees the Rewards and Recognition program, and Support Center activities to promote team
building
Responsible for annual compilation and reporting of EEO-1 and CA DFEH Pay Data and all other Team Member related reports as required by local, state, and/or federal agencies.
Participates in developing departmental goals, objectives, HR initiatives, reporting procedures and
systems in relation to established goals/KPIs. Recommends new approaches or processes to effect
continual improvements in efficiency of department and operations.
Regular and reliable attendance.
Non-Essential Job Duties
May perform similar and incidental duties as required.
Job Qualifications
Job Qualifications
Education: Bachelor’s degree required. SHRM-CP or PHR designation preferred.
Experience: Minimum 3-5 years experience handling benefits, leave administration and general HR functions. 1-2 years experience managing others required. Food service or hospitality industry experience is a plus.
Knowledge: Excellent knowledge of local, state and federal employment laws. Proficient with Google Suite and/or Microsoft Office software. Strong knowledge of HRIS systems – Ceridian Dayforce preferred. Basic knowledge of scheduling software such as Brink or CTUIT.
Language Skills: Excellent oral, written and presentation communication skills required. Spanish a plus.
Other Skills: Ability to communicate effectively with all levels of the organization. Must be agile and quick to respond to changes and the needs of Team Members and/or the organization. Ability to prioritize tasks and delegate when appropriate. Strong conflict resolution and problem-solving skills. Strong interpersonal and leadership skills.
Other Abilities: Self-motivated, personable, strong attention to detail and follow up. Ability to act with integrity, professionalism, and confidentiality. Ethical and compassionate.
Experience with CA law, ideally from a restaurant, retail or hospitality
Major
Business/Professional
Contacts
Regular contact with Support Center cross-functional partners, restaurant Team Members, and the Leadership Team. Occasional contact with vendors.
Working and Environmental Conditions
Typically functions in an office environment. Use of computer, keyboard, and telephone required. Occasionally functions in a restaurant environment. May be required to travel via car or airplane, up to 10% of the time, or as needed. Requires occasional work on nights and weekends.
Equal Opportunity Employer
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