PT Customer Service Leader
2 weeks ago
Store Code: Store 00125 Front End (7206425)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned
QUALIFICATIONS
•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 306450_external_USA-NC-Morganton
-
PT Customer Service Leader
1 month ago
Morganton, United States Food Lion Full timeAddress: USA-NC-Morganton-1555 E Union Blvd Store Code: Store 02250 Front End (7232163) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...
-
PT Customer Service Leader
3 weeks ago
Morganton, United States Food Lion Full timeAddress: USA-NC-Morganton-1555 E Union Blvd Store Code: Store 02250 Front End (7232163) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...
-
Commercial Customer Service Support
2 weeks ago
Morganton, United States Green Works Full timeJob Title: Commercial Customer Service Support Title of Supervisor: Commercial Customer Service Support Manager Job Location: Morganton, NC / Mooresville, NC Company Website: www.greenworkstools.com Company Summary: Greenworks Tools is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals. The company...
-
Commercial Customer Service Support
2 weeks ago
Morganton, United States Greenworks Full timeJob DescriptionJob DescriptionJob Title: Commercial Customer Service SupportTitle of Supervisor: Commercial Customer Service Support ManagerJob Location: Morganton, NC / Mooresville, NCCompany Website: www.greenworkstools.comCompany Summary: Greenworks Tools is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping...
-
Hourly Shift Leader
1 month ago
Morganton, United States Hardee's Full timeSeeking motivated, positive, guests driven, focused individuals to join our team! Early morning and closing shifts available. Part time of full time applicants accepted. Join a growing team with room for advancement! The Shift Leader is responsible and accountable for performing specific tasks and duties, as assigned. The Shift Leader provides each guest...
-
Hourly Shift Leader
3 weeks ago
Morganton, United States Hardee's Full timeSeeking motivated, positive, guests driven, focused individuals to join our team! Early morning and closing shifts available. Part time of full time applicants accepted. Join a growing team with room for advancement! The Shift Leader is responsible and accountable for performing specific tasks and duties, as assigned. The Shift Leader provides each guest...
-
Hourly Shift Leader
1 month ago
Morganton, United States Hardee's Full timeSeeking motivated, positive, guests driven, focused individuals to join our team! Early morning and closing shifts available. Part time of full time applicants accepted. Join a growing team with room for advancement!The Shift Leader is responsible and accountable for performing specific tasks and duties, as assigned. The Shift Leader provides each guest...
-
Hourly Shift Leader
3 weeks ago
Morganton, United States Hardee's Full timeSeeking motivated, positive, guests driven, focused individuals to join our team! Early morning and closing shifts available. Part time of full time applicants accepted. Join a growing team with room for advancement!The Shift Leader is responsible and accountable for performing specific tasks and duties, as assigned. The Shift Leader provides each guest...
-
Physical Therapist
4 weeks ago
Morganton, United States Broad River Rehabilitation Full timeJob DescriptionJob DescriptionPhysical Therapist- PT / PRN in Morganton, NC. We currently are looking for a PRN Physical Therapist for our skilled nursing facility in Morganton, NC. Broad River Rehab is a rapidly growing therapy company that partners with providers across all settings including skilled nursing and assisted/ independent facilities to provide...
-
Physical Therapist
4 weeks ago
Morganton, United States Broad River Rehabilitation Full timeJob DescriptionJob DescriptionPhysical Therapist/ PT / PRN -Connelly Springs, Granite Falls & Morganton, NC We currently are looking for a PRN Physical Therapist for our skilled nursing facility in Connelly Springs, Granite Falls & Morganton, NC. Broad River Rehab is a rapidly growing therapy company that partners with providers across all settings including...
-
Associate Team Leader
1 month ago
Morganton, United States H&R Block Full timeJob Description: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our...
-
Physical Therapist
1 week ago
Morganton, United States Autumn Care of Drexel Full timeOn Demand Pay-get paid tomorrow for work done today!Autumn Care of Drexel is now hiring a Full-Time PT!Looking for a new opportunity? Come work for a team that truly appreciates you and rewards you for all the hard work you do! In addition to new wages, we also have a comprehensive benefit package that is right for you!This is our Advantage: On Demand...
-
Physical Therapist
4 weeks ago
Morganton, United States ATC Marietta Full timeJob DescriptionJob DescriptionPhysical THERAPISTABOUT USFor more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to...
-
Physical Therapist
3 weeks ago
Morganton, United States ATC Marietta Full timeJob DescriptionJob DescriptionPhysical THERAPISTABOUT USFor more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to...
-
Morganton, United States CarePartners Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Rehab Liaison RN PT OT SLP CarePartners Inpatient opening with CarePartners today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsCarePartners, offers a total rewards package that supports the...
-
Morganton, United States CarePartners Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Rehab Liaison RN PT OT SLP CarePartners Inpatient opening with CarePartners today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsCarePartners, offers a total rewards package that supports the...
-
Customer Service Representative
1 month ago
Morganton, United States Jeff Kincaid Insurance Group Full timeJob DescriptionJob DescriptionJeff Kincaid Insurance Group is looking for an intelligent, dependable, motivated individual who would like a career in the insurance industry. This is an entry level position with excellent growth potential. BenefitsAnnual Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife...
-
Registered Nurse
3 weeks ago
Morganton, United States Mission Hospital Full timeDescription NEW HIRE SIGN-ON BONUS Only new hires eligible for sign-on bonus; prior employees have to be separated from for at least 1 year to be re-eligible for sign on. Former employees are eligible ONLY if separated for 1 year or more. >1 year = sign on bonus eligible. Join Our Team at Mission Hospital! Are you ready to embark on a fulfilling career...
-
Morganton, United States Mission Hospital Careers Full timeDescription IntroductionAre you looking for a place to deliver the excellent care patients deserve? At Mission Hospital we support our colleagues in their positions. Join our Team as a Registered Nurse Labor and Delivery and access programs to assist with every stage of your career. The Labor & Delivery unit at Mission Hospital is a 16-bed unit. Labor &...
-
Morganton, United States Mission Hospital Careers Full timeDescription IntroductionAre you looking for a place to deliver the excellent care patients deserve? At Mission Hospital we support our colleagues in their positions. Join our Team as a Registered Nurse Labor and Delivery and access programs to assist with every stage of your career. The Labor & Delivery unit at Mission Hospital is a 16-bed unit. Labor &...
