Coordinator, Customer Care
3 weeks ago
** Coordinator, Customer Care**
**Job Category****:** Retail **Requisition Number****:** COORD003214 Showing 1 location **Job Details**
**Description**
**I. JOB DESCRIPTION**
Department: Base Supply Stores
Location: Various
Reports to: Manager and/or Assistant Manager
**II. STATEMENT OF PURPOSE**
Increase awareness of Base Supply Centers broad range of products available through special order requests and make personal contact with customers via telephone, email, visits, etc., with the end result being increased sales and a larger customer base.
**III. RESPONSIBILITY FOR WORK OF OTHERS**
Work closely with Outside Sales Team, if available, and management or Customer Service Leader to monitor customer satisfaction and sales order status.
**IV. BUSINESS COMMUNICATION**
Customer recognition and interface. Work closely with vendors with reference to quality of products, on time deliveries, negotiations, and returns.
**V. SUPERVISION REQUIRED**
Daily
- **EDUCATION REQUIRED**
High school graduate with two years relevant sales experience.
* **TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED**
Attention to detail with emphasis on customer satisfaction and product knowledge
Negotiating skills
Basic retail knowledge. Accuracy with computerized checkout systems
Excellent organizational, social and personal interaction, communications, Microsoft Office and selling skills.
**VIII. EXPERIENCE REQUIRED**
Must have interpersonal skills dealing with and communicating with customers, vendors, company divisions, co-workers and management.
**IX. TRAVEL REQUIRED**
Some
- **SPECIFIC DUTIES AND RESPONSIBILITIES**
* Responsible for all customer related matters.
* Responsible for placing calls to customers to solicit business.
* Schedule visits with customers.
* Create a report that will track the progress of the sales orders and their impact on the budgeted sales for the BSC thru use of AXAPTA and/or Excel Spreadsheet
* Calling customers for additional information as needed.
* Register and track customer complaints with expeditious follow up and resolution.
* Ensure that customers are aware and understand the DOD Emall program and know how to maneuver through the website.
* Ensure that customers are aware of our BuyLCI website and assist with customer set up for site.
* Ability to navigate Axapta to create, release sales orders. Order special order product and follow up with vendor to ensure timely arrival and availability.
* Ensure that sales orders are routinely reconciled with material on hand or on order to maximize sales and reduce customer wait time. Work closely with management and admin assistant (if available) to ensure material needed to fill sales orders is on order and has good supply and/or shipment status.
* Ability to request new item loads for special request items.
* Knowledge to quote on contracts and follow up on quotes.
* Be instrumental in utilizing current marketing tools, ie new product flyers, to seek additional sales.
* Maintain a customer list of all customers who shop by phone/fax/email only to try and obtain more of their business.
* Interact with vendor reps during their normal sales calls. Ask questions about products to gain a better understanding of products uses.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
-
Staffing Coordinator
2 weeks ago
Flowood, United States Attentive Care Nursing Full timePLEASE JOIN the Office Staff at Attentive Care Nursing Agency. We are NOW HIRING for our Full-time Staffing Coordinator position. Qualifications necessary: Previous Staffing or Human Resource experience a plus 1-2 years in a service role preferred Enjoy lots of interaction with people Strong customer service skills Enjoys meeting daily challenges and...
-
Coordinator-Customer Service Lead
5 days ago
Flowood, United States Baptist Memorial Healthcare Corporation Full timePromotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles cha Customer Service, Radiology, Lead, Coordinator, Clinic, Radio, Retail, Healthcare
-
Senior Customer Support Representative
1 month ago
Flowood, United States Bartech Full timeLocation: Location: Senior Customer Support Representative in Jackson, MS at The Bartech Group **Location:** **Experience:** Not Specified **Job Description** **Job #:** 213018 **Job Description** If you are an experienced Senior Customer Support Representative looking for a position with a leading company, Bartech can help! We are a leading staffing...
-
Customer Associate/Driver
3 days ago
Flowood, United States Ewing Outdoor Supply Full timeFull Job DescriptionEwing Outdoor Supply is looking for a difference maker in a Service Professional/Delivery Driver in our fast paced Jackson, MS location. The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and...
-
Spiritual Care Coordinator
5 days ago
Flowood, United States AccentCare Full timeThis Position is for a Spiritual Care Coordinator with a work location in Flowood, MS. Job Description Support families and communities through the anticipatory grief and post-death bereavement processes. Complete the spiritual needs comprehensive assessment of a patient and family-of-choice for all patients admitted to hospice services Sever as liaison...
-
Patient Financial Services Coordinator I
5 days ago
Flowood, United States University of Mississippi Medical Center Full timeHello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted...
-
Volunteer Coordinator
4 days ago
Flowood, United States FC Compassus LLC Full timeCompany:CompassusPosition SummaryThe Volunteer Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive...
-
Transportation and Logistics Coordinator
3 days ago
Flowood, United States Ergon, Inc - Refining & Marketing Full timeJob DescriptionJob DescriptionWe are a great company with great pay and great benefits. Ergon is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family-owned with locations throughout the world, but we pride ourselves on maintaining a small company feel.Ergon's Energy & Specialty...
-
Volunteer Coordinator
3 days ago
Flowood, United States FC Compassus LLC Full timeCompany: Compassus Position Summary The Volunteer Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive...
-
Credentialing Coordinator
3 days ago
Flowood, United States TempStaff Full timeCompany Description. Our client is a leading medical practice dedicated to providing exceptional care and treatment to patients. With a team of specialized surgeons, physical therapists, and healthcare professionals, this company offers a comprehensi Credentialing, Coordinator, Business Services, Staffing
-
Sales Coordinator, Rental Services
3 weeks ago
Flowood, United States Puckett Machinery Full timeSales Coordinator, Rental Services in Jackson, MS at Puckett Machinery Company Inc **Location:** **Experience:** Not Specified **Job Description** Puckett Machinery Company is the Caterpillar heavy equipment, rental services, and power systems dealer for central and southern Mississippi. As the industry leader in our territory with 15 locations, helping our...
-
Sales Coordinator, Rental Services
4 weeks ago
Flowood, United States Puckett Machinery Full timeSales Coordinator, Rental Services in Jackson, MS at Puckett Machinery Company Inc **Location:** **Experience:** Not Specified **Job Description** Puckett Machinery Company is the Caterpillar heavy equipment, rental services, and power systems dealer for central and southern Mississippi. As the industry leader in our territory with 15 locations, helping our...
-
Coordinator-Performance Improvement RN
2 weeks ago
Flowood, United States Baptist Memorial Healthcare Corporation Full timeSummary Coordinates, implements and evaluates the hospital and medical staff clinical and operational performance improvement activities. Conducts portions of the medical staff performance improvement process, including profiling with intent to maintain and improve quality of care and service. Coordinates processes to maintain compliance with regulatory...
-
Coordinator-Performance Improvement RN
7 days ago
Flowood, United States Baptist Memorial Healthcare Corporation Full timeSummary Coordinates, implements and evaluates the hospital and medical staff clinical and operational performance improvement activities. Conducts portions of the medical staff performance improvement process, including profiling with intent to maintain and improve quality of care and service. Coordinates processes to maintain compliance with regulatory...
-
Site Safety Coordinator
4 weeks ago
Flowood, United States MULLINS MECHANICAL & WELDING, LLC Full timeAbout You Are you a skilled safety specialist with industrial construction site experience? Do you have excellent awareness and advisory skills? If this sounds like you, then you should mull over a career with Mullins Mechanical. We are looking for a Site Safety Coordinator to join our team in Jackson, MS. Our Commitment Our commitment to excellence in...
-
Account Manager
4 days ago
Flowood, United States Aria Care Partners Full timeAccount Managerat Aria Care PartnersJackson, Mississippi, United StatesTHE COMPANY:Aria Care Partners is the leader in delivering integrated, on-site dental care to over 3500 long-term care and skilled nursing facilities across 25 states. The company model integrates insurance, sales, and provider businesses with principles of innovation, customer support...
-
Customer Service Representative
2 days ago
Flowood, United States GXO Full time** Customer Service Representative - 1st Shift** **Logistics at full potential.** At GXO, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, youll have the support...
-
Customer Support Specialist
5 days ago
Flowood, United States Blue Cross & Blue Shield of Mississippi Full time*This position is not a remote opportunity and report to the Flowood, MS office Monday - Friday*Job Summary - The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to myBlue, pharmacy, enrollment, billing, benefits and...
-
Customer Support Specialist
9 hours ago
Flowood, United States Blue Cross & Blue Shield of Mississippi Full time*This position is not a remote opportunity and report to the Flowood, MS office Monday - Friday*Job Summary – The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to myBlue, pharmacy, enrollment, billing, benefits and...
-
Customer Support Specialist
4 days ago
Flowood, United States Blue Cross & Blue Shield of Mississippi Full time*This position is not a remote opportunity and report to the Flowood, MS office Monday - Friday*Job Summary – The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to myBlue, pharmacy, enrollment, billing, benefits and...