Patient Access Specialist I
3 weeks ago
UH Admitting Department Patient Registration - Cleveland Medical Center Part-time hours Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers. The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt. Access Specialists are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems Essential Functions Interviews patients (face-to-face/phone/via document) and utilizes multiple complex applications to create (or validate existing) patient medical record and insurance/bill claim using demographic and insurance information. Mastery of skills relating to insurance coverage, benefits, rules & regulations and allocation of plans accurate information and fulfillment of requirements resulting in expected payment for services Verifies and allocates insurance plans utilizing electronic eligibility tools, phone calls payer, accesses web portals and initiates appropriate action for services including non-covered and out-of-network insurance services Executes patient estimate, educates guarantor regarding charges and out-of-pocket liability and establishes payment plan when applicable for professional and technical services. Successfully calculates, collects and posts co-pays, deductible, co-insurance and prior balance due from patient in accordance with policy; meets or exceeds collection targets and productivity standards. Takes appropriate steps to balance and secure cash in accordance with UH policy. Takes steps to prevent medical record duplications or incorrect patient selection imperative to patient safety; safeguards Protected Health Information (PHI). Performs other related duties as assigned and participates in enterprise special projects as needed. Required For All Jobs Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications:QualificationsEducation High School Equivalent / GED Required Work Experience 1+ years of healthcare or customer service experience Required 2+ years of healthcare or customer service experience preferred College associate or bachelor's degree is equivalent to 1 year of work experience. Knowledge, Skills, & Abilities Experience utilizing multiple complex software solutions Required Dependable to work in this 24/7/365 department with willingness to travel to other sites and locations throughout the enterprise including possible overtime. Required Notable client service, communication and relationship building skills. Required Must have ability to perform in a fast-pace and stressful environment (such as the Emergency Department). Required Demonstrates ability to function independently and as a team player in a fast-paced environment. Required Must have strong written and verbal communication skills. Required Professional demeanor Required Detail-oriented and organized, with good analytical and problem solving ability Required Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.) Required Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently
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Patient Access Specialist I
3 days ago
Cleveland, United States University Hospitals Full timeJOB DESCRIPTION & QUALIFICATIONS Description UH Cleveland Medical Center Admitting Department Patient Registration Part-time 16 hours – Friday and Saturday 8:00am – 4:30pm Training required Monday through Friday day shift Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate...
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Customer Success Specialist I
3 days ago
Cleveland, United States Park Place Technologies Full timeCustomer Success Specialist I The Customer Success Specialist I is responsible for developing account relationships with external customers as an extension of the Sales Team. This position is the key point of contact for customers and is responsible for facilitating all operational responsibilities that allow focus on selling and providing value to our...
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Patient Services Coordinator I
1 month ago
Cleveland, United States Lone Peak Dental Group Full timeJob DescriptionJob Description**Job Summary:**As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service and administrative support in a healthcare setting. You will assist patients with inquiries, appointment scheduling, and ensuring a positive experience throughout their visit.**Qualifications:**- High school...
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Visual Communications Specialist
4 days ago
Cleveland, United States FASTSIGNS #221601 Full timeJob DescriptionJob DescriptionAs a FASTSIGNS Visual Communications Specialist you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships...
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Bilingual Patient Services Representative I
4 days ago
Cleveland, United States Midwest Vision Partners Full timeBilingual Patient Services Representative IDepartment: Clinical Operations Employment Type: Full Time Location: Cleveland Office Reporting To: Bernadette Robinson Description Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and...
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Vascular Access Nurse
1 week ago
Cleveland, United States All-Stat Portable Full timeJob Description: All-Stat PICC Line is currently seeking a full-time Vascular Access/PICC Line Registered Nurse for our Vascular Access Team. The Vascular Nurse provides vascular access device insertion and care and maintenance of lines to patients at multiple region-based facilities. The Vascular Access Nurse provides direct nursing care in a diverse...
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Vascular Access Nurse
1 month ago
Cleveland, United States All-Stat Portable Full timeJob DescriptionJob DescriptionJob Description:All-Stat PICC Line is currently seeking a full-time Vascular Access/PICC Line Registered Nurse for our Vascular Access Team. The Vascular Nurse provides vascular access device insertion and care and maintenance of lines to patients at multiple region-based facilities. The Vascular Access Nurse provides direct...
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Patient Service Representative I
2 days ago
Cleveland, United States University Hospitals Health System Full timeDescription Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and...
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Patient Service Representative I
1 day ago
Cleveland, United States University Hospitals Full timePosition Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers....
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IT Support Specialist
4 days ago
Cleveland, United States College Now Greater Cleveland Full timeJob DetailsJob Location 1500 W 3RD ST SUITE 125 - CLEVELAND, OH Position Type Full Time Description An established leader in the Northeast Ohio civic landscape, College Now has been changing the lives of students in our region since 1967. We do this by providing college and career access advising, financial aid counseling, and scholarship and retention...
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Clinical Cardiologist Specialist
5 days ago
Cleveland, Ohio, United States Cleveland Clinic Full timeThe Sydell and Arnold Miller Family Heart, Vascular & Thoracic InstituteCleveland Clinic Regional Cardiovascular MedicineCleveland Clinic Mercy HospitalClinical Cardiologist SpecialistAn opportunity to join Cleveland Clinic whom is recognized in the U.S. and throughout the world for its expertise and care. Its heart center is also nationally ranked and...
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Speech Pathologist
1 week ago
Cleveland, United States Metro Health Full timeSpeech Pathologist - Communication Disorders I/P: - Pediatric Experience Preferred Location: METROHEALTH MEDICAL CENTER Biweekly Hours: 80.00 Shift: 1 weekend day/wk; 2 holidays/yr The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner...
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Customer Service
4 days ago
Cleveland, United States Emscorporate Full timeCustomer Service & Support Specialist **Apply Now** *chevron_left* **Sign In** Welcome ! It looks like you have an account with this email. Please enter your password to complete your application. **Thanks!** An email has been sent to you with a password to access your account. Thank You
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Cleveland, United States Seidman Cancer Center Full timeJOB DESCRIPTION Description Seidman Cancer Center is located on the main campus of University Hospitals Cleveland Medical Center in Cleveland, Ohio. The hospital has four inpatient units, a total of 114 inpatient beds. Each floor focuses on patients with specific types of cancer, providing specialized infusion, clinical research, complex medical and...
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Mental Health Specialist
5 days ago
Cleveland, United States The Cleveland Clinic Full timePlans and organizes group programming, including but not limited gross motor, psycho-educational and recreational groups focused on patients individual and collective needs under the supervision of the Therapeutic Program Coordinator. Provide a cari Mental Health, Specialist, Health, Mental, Program Coordinator, Healthcare, Patient
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Clinical Documentation Specialist
3 weeks ago
Cleveland, United States Community Health System Full timeJob Description The Clinical Documentation Improvement Specialist (CDIS) implements clinical documentation improvement (CDI) activities in an effort to support accuracy and quality of the patient records at CHS facilities and to ensure that coded diagnoses are an accurate reflection of the patient's clinical status and care. The role of the CDI specialist...
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Youth Mental Health Specialist
7 hours ago
Cleveland, United States Bellefaire JCB Full timeThis position now offers a new hourly rate of $17.45 with a $2,000 new hire bonus! *All Shifts Available* Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly...
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Project Specialist
2 weeks ago
Cleveland, United States Tradesmen International Full timeThis position is primarily remote, but qualified candidates must be local to Macedonia/Cleveland OH area and be able to meet in-person on a regular basis.The Recruiting Operations Specialist plays a critical role in the development and management of recruiting systems, resources, and technology to support the field recruiting teams while creating a positive...
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Project Specialist
1 day ago
Cleveland, United States Tradesmen International Full timeThis position is primarily remote, but qualified candidates must be local to Macedonia/Cleveland OH area and be able to meet in-person on a regular basis. The Recruiting Operations Specialist plays a critical role in the development and management of recruiting systems, resources, and technology to support the field recruiting teams while creating a...
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Project Specialist
1 week ago
Cleveland, United States Tradesmen International Full timeThis position is primarily remote, but qualified candidates must be local to Macedonia/Cleveland OH area and be able to meet in-person on a regular basis.The Recruiting Operations Specialist plays a critical role in the development and management of recruiting systems, resources, and technology to support the field recruiting teams while creating a positive...